- Design and develop robust solutions on the Microsoft Dynamics CRM platform, tailoring functionality to meet specific business needs.
- Lead integration projects between Dynamics CRM and other enterprise systems, ensuring seamless data flow and process automation.
- Architect scalable and secure data models that support complex business logic and reporting requirements.
- Conduct thorough system assessments to identify gaps and opportunities for optimization within existing Dynamics CRM implementations.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications and design documents.
- Implement best practices for customization and configuration of Dynamics CRM to enhance user experience and system performance.
- Provide technical leadership and mentorship to junior developers and team members in Dynamics CRM technologies.
- Stay updated on the latest Dynamics CRM features and industry trends to recommend innovative solutions.
- Facilitate user training sessions and create comprehensive documentation for end-users and system administrators.
- Monitor system performance and implement necessary adjustments to improve efficiency and reliability.
Desired Candidate Profile
- Bachelor's degree in Computer Science, Information Technology, or a related field; a master's degree is a plus.
- Demonstrated problem-solving skills and a proactive approach to overcoming challenges in a fast-paced environment.
- Knowledge of application lifecycle management (ALM) tools and methodologies for effective project execution.
- Experience in leading project teams and managing client relationships, showcasing strong leadership and interpersonal skills.
- Fluency in English is mandatory; additional language proficiency is a plus, especially in regions with diverse teams.
- Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
- Strong understanding of cloud technologies, specifically Azure, to leverage cloud-based CRM solutions.
- Microsoft Certified: Dynamics 365 Fundamentals or equivalent certification, demonstrating foundational knowledge of the platform.
- 10+ years of hands-on experience with Microsoft Dynamics CRM, including architecture, design, and implementation.
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TechVista Systems delivers innovative business solutions in Information Technology (IT) and technology-ledBusiness Process Outsourcing (BPO) services. As a leading technology provider with over 3,000 employees around the world, we help our local andinternational customers maximize their IT investments by creating specialized business solutions that drive business results.
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