Microsoft 365 Consultant (L2)

Codemind Staffing Solutions; United Arab Emirates; On-site; AED 180,000 - 280,000; Full time

Job summary

Codemind Staffing Solutions in the United Arab Emirates seeks a skilled Microsoft 365 Consultant to administer tenants, plan and execute migrations, and manage security and compliance across Exchange Online, Intune, and SharePoint Online.

The role requires hands-on experience, strong English communication, and UAE-based availability with visa transfer capability. Suitable for professionals with consulting or managed services background.

Qualifications

• 3-5 years of hands-on experience with Microsoft 365 technologies.
• At least 2 years of experience in customer-facing consulting or managed services.
• Successfully delivered at least two end-to-end Exchange or Microsoft 365 migration projects.
• Strong working knowledge of Exchange Online, Microsoft Entra ID, Microsoft Intune, and SharePoint Online.
• Good understanding of on-premises Active Directory, Exchange Server, and DNS.
• Hands-on experience with PowerShell, including Exchange Online, Microsoft Graph, and Entra modules.

Responsibilities

• Administer Microsoft 365 tenants including Exchange Online, SharePoint Online, OneDrive, Teams, and admin centers.
• Plan and execute mailbox and file migrations (Exchange on-premises to Exchange Online, hybrid cutover, tenant-to-tenant, SharePoint Online/OneDrive).
• Configure Exchange hybrid environments, mail flow connectors, SPF, DKIM, DMARC, and Exchange Online Protection.
• Manage Microsoft Entra ID, Entra Connect, MFA, Conditional Access, SSPR and licensing.
• Deploy and manage devices via Microsoft Intune, including compliance policies and Windows Autopilot.
• Implement Microsoft Purview controls: DLP, sensitivity labels, retention policies, eDiscovery, auditing.
• Configure Defender for Office 365 and Defender for Endpoint, investigate alerts, incident response.
• Configure Teams governance, calling plans, and room devices as needed.
• Resolve incidents and service requests within SLAs; escalate complex issues to L3 or Microsoft Support.
• Prepare design docs, migration plans, runbooks, and handover documentation.
• Conduct end-user training and administrator knowledge-transfer sessions.

Skills

Microsoft 365

Exchange Online

PowerShell

Entra ID

Intune

SharePoint Online

Migration planning

Customer-facing consulting

ITIL

Education

Microsoft 365 Certified: Administrator Expert (MS-102)

Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)

Microsoft Certified: Identity and Access Administrator Associate (SC-300)

Tools

BitTitan MigrationWiz

ShareGate

Quest

Microsoft Graph

Entra Connect

ServiceNow/Jira Service Management

Job description

Responsibilities

• Microsoft 365 Administration: Administer Microsoft 365 tenants including Exchange Online SharePoint Online OneDrive Microsoft Teams and Microsoft 365 admin centres
• Migration Services: Plan and execute mailbox and file migrations including Exchange on-premises to Exchange Online hybrid cutover and staged tenant-to-tenant migrations and file server or Google Workspace migrations to SharePoint Online and OneDrive
• Exchange Online and Email Security: Configure Exchange hybrid environments mail flow connectors SPF DKIM DMARC and Exchange Online Protection
• Identity and Access Management: Manage Microsoft Entra ID Entra Connect synchronization multifactor authentication MFA Conditional Access self-service password reset SSPR and licensing
• Endpoint Management: Deploy and manage devices through Microsoft Intune including compliance and configuration policies Windows Autopilot application deployment and Windows Update for Business
• Information Protection and Compliance: Implement Microsoft Purview controls including Data Loss Prevention DLP sensitivity labels retention policies eDiscovery and auditing
• Microsoft Security: Configure Microsoft Defender for Office 365 and Defender for Endpoint policies investigate alerts and support incident response
• Microsoft Teams: Configure Teams governance Teams Phone calling plans and meeting room devices where required
• L2 Support and Incident Management: Resolve incidents and service requests within agreed SLAs and elevate complex issues to L3 teams or Microsoft Support with clear technical diagnostics
• Technical Documentation: Prepare design documents migration plans operational runbooks and project handover documentation
• Knowledge Transfer: Conduct end-user training and administrator knowledge-transfer sessions

Requirements

• 3-5 years of hands-on experience with Microsoft 365 technologies.
• At least 2 years of experience in customer-facing consulting or managed services.
• Successfully delivered at least two end-to-end Exchange or Microsoft 365 migration projects.
• Strong working knowledge of Exchange Online, Microsoft Entra ID, Microsoft Intune, and SharePoint Online.
• Good understanding of on-premises Active Directory, Exchange Server, and DNS.
• Hands-on experience with PowerShell, including Exchange Online, Microsoft Graph, and Entra modules.
• Familiarity with migration tools such as BitTitan MigrationWiz, ShareGate, Quest, or native Microsoft migration tools.
• Knowledge of ITIL processes and ticketing platforms such as ServiceNow, Jira Service Management, Freshservice, or similar tools.
• Strong written and verbal English communication skills, with the ability to communicate effectively with customer IT teams.
• CertificationsMandatory: Microsoft 365 Certified: Administrator Expert (MS-102).Preferred: Microsoft 365 Certified: Endpoint Administrator Associate (MD-102). Microsoft Certified: Identity and Access Administrator Associate (SC-300). Microsoft Certified: Information Security Administrator Associate (SC-401). Microsoft 365 Certified: Teams Administrator Associate (MS-700).
• Good to HaveExperience with Microsoft 365 Copilot readiness assessments and rollout.Basic knowledge of Microsoft Power Platform, including Power Automate and Power Apps.
• Experience supporting UAE government or semi-government customers.
• Arabic language proficiency.

Candidate Requirements

• Currently based in the UAE with a valid residence visa, or able to transfer the visa without delay.
• Available to join immediately or within 15 days.
• A valid UAE driving licence is preferred for customer site visits.
• Willing to work at customer premises and support occasional after-hours change windows.