MICE Sales Manager

VerifiedJobs.ae; Fujairah City; On-site; AED 183,000 - 258,000; Full time

Job summary

A leading hospitality recruitment service seeks a MICE Sales Manager - Weddings Specialist to enhance guest experiences by providing seamless event management and exceptional local insights. The ideal candidate will have a Bachelor's degree, prior experience in MICE, and strong customer relationship skills. Responsibilities include monitoring competitors, managing accounts, and developing business opportunities. Fluency in English is essential, and additional languages are a plus.

Qualifications

• Prior experience in MICE and leisure business development.
• Strong knowledge of local businesses and trends.
• Additional languages are a plus.

Responsibilities

• Monitor competitors' activities and assist in marketing intelligence.
• Sell to new, existing, and prospective customers.
• Manage existing accounts and develop new business opportunities.
• Conduct regular sales calls and market research.
• Prepare induction programs for new staff.

Skills

Sales strategy

Customer relationship management

Market research

Training and development

Fluency in English

Education

Bachelor's degree or higher education qualification

Job description

Job Description

First impressions count. To ensure our guests have memorable experiences from the start, we are looking for a MICE Sales Manager - Weddings Specialist who can make events seamless, offer exceptional local insights, and anticipate every request to make our guests feel at home.

A little taste of your day-to-day

Every day is different, but your main responsibilities will include:

Duties And Responsibilities

Financial Returns
• Monitor competitors' activities and assist in marketing intelligence.
• Refer sales leads to appropriate personnel within the InterContinental Hotels Group.
• Sell to new, existing, and prospective customers, considering goals set in the sales strategy, and negotiate optimal rates.
• Manage existing accounts and develop new business opportunities.
• Conduct regular sales calls and market research.
• Travel as required to promote the hotel and develop potential business.
• Participate in sales strategy meetings to maximize revenue.
• Initiate and prepare tenders for business.
• Analyze sales data and marketing activities.
• Assist with seasonal promotions and evaluate their effectiveness.
• Attend industry exhibitions to represent the hotel and attract prospects.
• Manage accounts to ensure continuous generation of new corporate prospects.

People
• Ensure departmental staff performance through the Human Resource Management System.
• Prepare induction programs for new staff.
• Maintain departmental standards and oversee their implementation.
• Conduct training needs analysis and develop training programs.
• Develop staff potential and maintain training records.
• Conduct probation and performance appraisals.
• Coach, counsel, and discipline staff as needed.
• Communicate regularly with staff to foster good relations.

Guest Experience
• Conduct client feedback interviews and create future opportunities.
• Entertain clients regularly to promote hotel facilities and build relationships.
• Plan and conduct familiarization tours and site inspections.
• Demonstrate excellent service attributes, including attentiveness, promptness, and problem resolution.
• Maintain high knowledge levels to enhance guest experience.
• Host familiarization trips and support related activities.

Qualifications And Requirements
• Bachelor's degree or higher education qualification.
• Prior experience in MICE and leisure business development.
• Strong knowledge of local businesses and trends.
• Fluency in English; additional languages are a plus.

Apply now!