Merchant Operations Manager - Keeta Drone

Keeta; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery service based in Dubai is seeking an Operations Manager to handle merchant operations across the UAE. The ideal candidate will have at least 3 years of experience in merchant or brand operations, capable of leveraging data for strategic decisions. Strong communication skills and familiarity with AI tools are preferred. Join a dynamic team focused on enhancing customer satisfaction and operational efficiency.

Qualifications

• At least 3 years of experience in merchant operations or brand operations.
• Strong data sensitivity with proficiency in data analysis tools.
• Strong communication and teamwork skills.

Responsibilities

• Manage merchant operations for Keeta in the UAE.
• Identify and execute operational strategies for growth.
• Explore delivery demand scenarios and develop new supply models.

Skills

Merchant operations experience

Data analysis

Communication skills

Problem-solving abilities

Familiarity with AI tools

Job description

Responsibilities

• Responsible for Keeta drone's merchant operations in the UAE, including the management of chain brands and urban merchants, driving the growth of UAE's delivery business.
• Platform Merchant Operations: Manage the full lifecycle operations of new and existing restaurants in the UAE market, identify growth opportunities, formulate and execute operational strategies, organize and allocate resources to support growth results.
• Brand Growth Management: Responsible for business growth of target brand pools in the UAE market by iterating brand pool admission rules, distributing resources, and optimizing business strategies to support brand scale growth in emerging markets.
• Supply Exploration and Scenario Operations: Explore delivery demand scenarios and growth opportunities in the UAE market, develop new supply models to meet user needs or increase operational efficiency, thereby driving industry growth.

Requirements

• At least 3 years of experience in merchant operations or brand operations with a solid understanding and methodology.
• Strong data sensitivity, proficient in using tools for data analysis and strategy reporting.
• Strong communication and teamwork skills, capable of working closely with colleagues from different departments to achieve work goals.
• High resilience and problem-solving ability, able to handle challenges and stress to ensure quality and efficiency of work.
• Familiar with AI tools to enhance operational efficiency, such as merchant grading and strategy optimization; experience with model applications is a plus.

Preferred Qualifications

• 3-5 years of experience in the restaurant industry’s merchant operation; proficiency in English as a working language.

About the company

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. We focus on food and consumer product delivery services in international markets with the mission : "We help people eat better, live better". Established in March 2010, Meituan has helped transform the supply and demand of service and product retail across the digital landscape. As Meituan and Keeta continue to increase R&D investment and develop new technologies, we uphold a customer-centric approach, working with our partners to provide quality services to customers.