Membership Coordinator, Fitness & Wellness (Dubai)

Accor Group; Dubai; On-site; AED 39,060 - 61,380; Full time

Job summary

Accor is hiring a Membership Coordinator - Fitness and Wellness in Dubai, United Arab Emirates, for a Luxurious hospitality setting at Fairmont The Palm. You will manage the ReConnect membership program, handle member registrations, payments, and database records while providing detailed information about fitness and wellness services to guests and members.

The role emphasizes accurate information, strong customer service skills, and proactive member support across fitness facilities, with

Qualifications

• High school diploma or equivalent.
• Experience in hospitality or luxury service is preferred.
• CPR and First Aid certification will be advantageous.

Responsibilities

• Deliver professional and engaging service to members and hotel guests.
• Support daily administration of the ReConnect membership program.
• Maintain knowledge of fitness classes, facilities and services.
• Assist members with facility check-in procedures.
• Explain membership options, benefits and conditions.
• Process member payments and prepare membership agreements.
• Maintain an accurate membership database and reports.

Skills

Membership administration

Member registration

Facility check-in

Payment collection

Membership database maintenance

Customer service

English communication

Russian communication

Education

High school diploma

Job description

Accor is hiring a Membership Coordinator - Fitness and Wellness in Dubai, United Arab Emirates, for a Luxurious hospitality setting at Fairmont The Palm. You will manage the ReConnect membership program, handle member registrations, payments, and database records while providing detailed information about fitness and wellness services to guests and members.

The role emphasizes accurate information, strong customer service skills, and proactive member support across fitness facilities, with