Membership Acquisition Manager

Institute for Healthier Living Abu Dhabi; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Professional development

Collaborative culture

Networking events

Modern office in Abu Dhabi

Job summary

Institute for Healthier Living Abu Dhabi is seeking a Membership Acquisition Manager to drive growth by acquiring high-value members and nurturing long-term client relationships. Based in Abu Dhabi, this onsite role collaborates with colleagues to deliver tailored client experiences and ensure seamless service delivery.

You will build a robust network across the UAE and GCC, advise on membership offerings, manage the full client lifecycle from prospecting to agreements, and maintain CRM records

Qualifications

• Bachelor's degree is essential.
• Significant experience in relationship management, private client advisory, business development, membership acquisition, or a comparable client-facing role.
• Proven ability to manage the full client relationship cycle from initial contact to signed agreements.
• Experience engaging with senior executives, business owners, family principals, high-net-worth individuals, or their authorised representatives.
• Background in private healthcare, private banking, family offices, executive services, premium hospitality or related environments is preferred.
• Strong understanding of the UAE or wider GCC market.
• Professional fluency in English; Arabic language preferred.

Responsibilities

• Drive the end-to-end membership acquisition process, from prospecting and engaging potential members to onboarding and agreement finalisation.
• Nurture relationships with prospective and existing high-value members, including senior executives, business owners, and high-net-worth individuals.
• Develop and maintain a robust network within targeted client segments in the UAE and GCC region.
• Advise clients on membership offerings, value propositions, and bespoke solutions tailored to their needs.
• Collaborate closely with internal teams to ensure seamless service delivery and member satisfaction.
• Maintain up-to-date records using CRM tools and ensure compliance with relevant data privacy regulations.
• Represent the organisation at industry events, conferences, and networking activities to elevate brand presence and attract new members.

Skills

Relationship management

Private client advisory

Business development

Membership acquisition

Client-facing

Senior executive engagement

Education

Bachelor's Degree

Job description

Role Overview

As the Membership Acquisition Manager, you will play a pivotal role in driving the growth and success of our organisation by acquiring high-value members and nurturing long-term client relationships. As part of our team in Abu Dhabi, you'll work in an ONSITE environment, collaborating with other professionals to deliver a tailored and exceptional client experience.

Responsibilities

• Drive the end-to-end membership acquisition process, from prospecting and engaging potential members to onboarding and agreement finalisation.


• Nurture relationships with prospective and existing high-value members, including senior executives, business owners, and high-net-worth individuals.


• Develop and maintain a robust network within targeted client segments in the UAE and GCC region.


• Advise clients on membership offerings, value propositions, and bespoke solutions tailored to their needs.


• Collaborate closely with internal teams to ensure seamless service delivery and member satisfaction.


• Maintain up-to-date records using CRM tools and ensure compliance with relevant data privacy regulations.


• Represent the organisation at industry events, conferences, and networking activities to elevate brand presence and attract new members.

Must Have Requirements

• Bachelor's Degree is essential.


• Significant experience in relationship management, private client advisory, business development, membership acquisition, or a comparable client-facing role.


• Proven ability to manage the full client relationship cycle, from initial contact through to signed agreements.


• Experience engaging with senior executives, business owners, family principals, high-net-worth individuals, or their authorised representatives.


• Previous work experience in private healthcare, private banking, family offices, executive services, premium hospitality, aviation, or another trust-led environment is preferred.


• Strong understanding of the UAE or wider GCC market is required.


• Professional fluency in English is required; Arabic language skills are strongly preferred.

Nice To Have Requirements

• No mandatory professional certification is required.


• Relevant training or certification in CRM platforms, private client management, data privacy, customer experience, or healthcare compliance is an advantage.


• Existing established networks in the private client or high-net-worth individual community.


• Strong interpersonal, negotiation, and presentation skills.

Perks And Benefits

• Competitive compensation and performance-based incentives.


• Comprehensive health insurance package.


• Opportunities for professional development and continued learning.


• Dynamic, collaborative, and trust-led team culture.


• Access to exclusive corporate and industry networking events.


• Modern office facilities in a prestigious Abu Dhabi location.