MEA Operations Lead: Cross-Functional Ops & Partnerships

Harmattan AI; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

Harmattan AI in the UAE is seeking an Operations Manager to oversee day-to-day operations across the MEA region, ensuring reliability and scalability of processes. You will design scalable workflows, manage regulatory and administrative matters, and partner with vendors and internal teams to drive execution and excellence.

The role requires a high level of rigor, adaptability, and ownership in a fast-paced environment, with a strong emphasis on attention to detail, proactive problem-solving, and

Qualifications

• Master’s degree preferred in Business Administration, Engineering, Finance, or a related field.
• Professional proficiency in English, Arabic and French.
• Proven exposure to operational roles requiring versatility, reliability, and high execution standards.
• Comfortable working autonomously in a fast-growing environment with high expectations.
• Strong organisational skills, structured thinking, and excellent written and verbal expression.
• Ability to handle multiple topics in parallel without losing attention to detail.
• Proactive, resourceful, and solution-oriented mindset.
• Comfortable interacting with both internal teams and external stakeholders.

Responsibilities

• Own the seamless execution of day-to-day operations across Harmattan AI’s MEA regions.
• Design and implement scalable, high-performance workflows spanning operations, administration, and people initiatives.
• Oversee regulatory and compliance matters with precision, from insurance coverage to administrative governance, ensuring robustness without friction.
• Operate with speed, clarity, and composure in an ever-evolving landscape.
• Anticipate urgent or unexpected operational needs and respond with creativity and decisiveness.
• Switch effortlessly between industry-facing operations and internal topics such as people, security, and administration.
• Bring a relentless, solution-first mindset, focused on outcomes, not obstacles.
• Step up proactively during high-stakes or critical moments to keep the organisation moving forward.
• Act as a trusted interface with external stakeholders: vendors, service providers, insurers, administrative bodies, and partners.
• Communicate with authority, structure, and professionalism.
• Drive disciplined follow-up to ensure every commitment is met and every partnership performs at the highest standard.

Education

Master's degree

Job description

Harmattan AI in the UAE is seeking an Operations Manager to oversee day-to-day operations across the MEA region, ensuring reliability and scalability of processes. You will design scalable workflows, manage regulatory and administrative matters, and partner with vendors and internal teams to drive execution and excellence.

The role requires a high level of rigor, adaptability, and ownership in a fast-paced environment, with a strong emphasis on attention to detail, proactive problem-solving, and