MEA Fashion Partner Operations & Performance Manager

CHANEL; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

Chanel is seeking a Fashion Partner Business Performance & Operations Manager to support retail projects and boutique openings across the Middle East. You will translate priorities into actionable plans, coordinate with internal teams, and ensure operational excellence and a high-quality client experience in the partner boutique network.

With a focus on monitoring performance, you will drive the rollout of tools and processes, manage risks, and support market visits and reviews.

Qualifications

• At least five years of experience in retail, operations, or project coordination in luxury.
• Strong organisational and planning capabilities.
• Excellent communication and stakeholder-management skills.
• Fluency in English and Arabic.

Responsibilities

• Monitor boutique performance and translate priorities into action plans.
• Consolidate business information and dashboards for management reviews.
• Coordinate retail initiatives and operational projects across partner boutiques.
• Lead new boutique opening projects with timely delivery and readiness.

Skills

Retail operations

Project coordination

Stakeholder management

Excel

PowerPoint

English

Arabic

Job description

Chanel is seeking a Fashion Partner Business Performance & Operations Manager to support retail projects and boutique openings across the Middle East. You will translate priorities into actionable plans, coordinate with internal teams, and ensure operational excellence and a high-quality client experience in the partner boutique network.

With a focus on monitoring performance, you will drive the rollout of tools and processes, manage risks, and support market visits and reviews.