Master Technician - Commercial Vehicles | Al-Futtaim Automotive | FAMCO

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 100,000 - 130,000; Full time

Job summary

A leading automotive group seeks a Master Technician for its Truck Division in Dubai. The role involves servicing heavy commercial vehicles to ensure optimal performance and high customer satisfaction. Candidates should have significant experience in vehicle maintenance and diagnostics. Join a dynamic team committed to technical excellence and customer service.

Qualifications

• 4-5 years of experience with heavy commercial vehicles.
• Ability to work independently and handle service operations.
• Experience working under time-sensitive conditions.

Responsibilities

• Perform vehicle servicing and mechanical checks.
• Diagnose and repair technical issues.
• Communicate service details with teammates.

Skills

Diagnostic ability

Troubleshooting skills

Communication in English

Knowledge of service best practices

Interpersonal skills

Education

Trade Certificate in Mechanical/Automobile Engineering

Diploma in Mechanical/Automobile Engineering

Tools

OEM technical manuals

Diagnostic tools

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Master Technician - Commercial Vehicles | Al-Futtaim Automotive | FAMCO

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:
We are looking for a skilled and experienced Master Technician to join our Truck Division at FAMCO UAE. The ideal candidate will play a key role in delivering top-tier service, repair, and diagnostics for heavy commercial vehicles while ensuring minimal repeat issues and high customer satisfaction. This is a hands-on role that demands technical excellence, productivity, and the ability to identify potential issues before they escalate.

What you will do:

• Perform comprehensive vehicle servicing and mechanical checks to ensure reliable operation
• Replace key components such as brake pads, bellows, belts, pulleys, and complete running repairs
• Overhaul drive line components with precision and expertise
• Diagnose technical issues accurately and fix them right the first time
• Proactively identify and report potential faults during both workshop and field service jobs
• Communicate clearly with the Foreman or Service Advisor regarding all work carried out
• Follow OEM guidelines and service manuals while utilizing checklists to ensure thoroughness
• Support emergency and 24/7 service requirements as needed

Required skills to be successful:

• 4 to 5 years of hands-on experience with Heavy Commercial Vehicles
• Trade Certificate or Diploma in Mechanical/Automobile Engineering
• Strong diagnostic ability and troubleshooting skills
• Ability to work independently and handle complete service operations
• Knowledge of service best practices and productivity tools
• Effective communication in English (Arabic is a plus)
• UAE driving license is an advantage

About the team:

You will be part of a high-performing service team under the guidance of a Foreman, working closely with technical experts and service advisors. The team values technical skill, reliability, and a proactive mindset. Our environment is fast-paced and committed to high service standards to maintain fleet uptime for key clients.

What equips you for the role:

• Proven expertise in component overhauls and commercial vehicle servicing
• Experience working under time-sensitive conditions with minimal supervision
• Familiarity with OEM technical manuals and diagnostic tools
• Strong interpersonal skills and the ability to work as part of a collaborative, goal-driven team
• Willingness to support field service jobs and emergency call-outs when neede

About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.