Master Technician

Al Rostamani Group; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent automotive service provider in Sharjah is seeking a skilled technician to ensure customer satisfaction through quality servicing and repairs of commercial vehicles. The ideal candidate will have extensive experience in auto service centers, with expertise in electrical troubleshooting and the ability to lead a team of technicians. This role involves analyzing customer requests, performing repairs, and ensuring adherence to safety protocols.

Qualifications

• 7 years experience in an auto service center managing a team of technicians.
• Ability to carry out engine, HVAC, and mechanical repairs.

Responsibilities

• Analyze customer requests and refine diagnostics.
• Perform work using manufacturer's methods to ensure efficiency.
• Communicate with the foreman regarding check results.
• Observe safety rules for equipment to avoid accidents.
• Meet standard productivity requirements set by the foreman.
• Initiate minor work to enhance customer service.
• Diagnose electrical problems and correct them.
• Assemble or repair electrical components and systems.

Skills

Electrical troubleshooting

Repairing mechanical components

Knowledge of machines and tools

Troubleshooting operating errors

Health and Safety knowledge

Education

High School and above

3 years Diploma or 2 year I.T.I in Automobile

Job description

Job Purpose

The job holder ensures the customer's satisfaction by performing quality servicing and repairs, on all body related components of a commercial vehicle (Truck and Busses), as per manufacturer's specifications

Job Responsibilities

• Identifies the customers' requests, analyses them with Supervisor/Foreman, and refines the diagnostic process to identify problems
• Performs the requested work, in line with manufacturer's methods (recommendations and operating procedures) to ensure efficient use of time and quality
• Communicates with the foreman during the work to inform him of the check results and of his work, and also to ask for his help or assistance and assists Technicians as needed.
• Observes the safety rules defined for the equipment, instruments and products to avoid any work accident
• Observes the work time set by the Foreman in order to meet the standard productivity requirement
• Carries out, on his own initiative, minor work not requested by the customer to improve customer service
• Diagnose electrical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogues, as necessary
• Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment
• Adjust functional parts of electrical devices or control instruments, using necessary tools

Job Requirements

Qualifications

• High School and above
• Preferably 3 years Diploma (OR) 2 year I.T.I in Automobile

Experience

• 7 Years as auto service center with handling team of technician

Knowledge & Skills

• Carries out Electrical trouble shooting. He can download programs, software for the vehicle. He can carry out O/H of Engine, A/T,HVAC and all other Mech repairs. Carry out road test.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Proficient in repairing all Mecanican and Electrical components of Commercial Vehicle
• Repairing — Repairing machines or systems using the needed tools
• Troubleshooting — Determining causes of operating errors and deciding what to do about it
• Equipment Selection — determining the kind of tools and equipment needed to do a job.

Health and Safety — Knowledge of relevant equipment, policies, procedures of promoting health and safety of self, team, property, etc