Marketplace Manager

Ultiwise Consult; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury retail company in Dubai seeks a Marketplace Manager to enhance its online presence. The ideal candidate will manage marketplace relationships, optimize listings, and develop growth strategies. With a bachelor's degree and 7 years experience in luxury retail, candidates should possess analytical and communication skills. This role offers an exciting opportunity to shape the eCommerce strategy in a rapidly evolving market.

Qualifications

• 7 years of experience in marketplace management in luxury retail.
• Strong understanding of eCommerce platforms and UAE marketplace.
• Proficient in Excel/Google Sheets.

Responsibilities

• Develop and execute marketplace expansion strategies.
• Manage onboarding, pricing, and catalog compliance.
• Track sales metrics and perform audits for inventory accuracy.

Skills

Leadership

Analytical skills

Negotiation

Communication

Education

Bachelor's degree in Marketing or Business Administration

Tools

Shopify

Magento

ChannelAdvisor

Job description

Job Title: Marketplace Manager eCommerce
Location: Dubai UAE
Industry: Luxury Retail
Department: eCommerce & Digital
Job Summary:
We are seeking a dynamic and detail-oriented Marketplace Manager to lead and
grow our presence across online marketplaces in the luxury retail sector. The ideal
candidate will be responsible for managing relationships with third-party platforms
(e.g. Amazon Noon Farfetch) ensuring product visibility optimizing listings driving
revenue growth and aligning the marketplace strategy with the overall eCommerce
objectives.
Key Responsibilities:
Marketplace Strategy & Management:
o Develop and execute marketplace expansion and growth strategies.
o Manage onboarding pricing catalog upload and compliance across
marketplaces.
o Ensure alignment with the brand s luxury positioning across all
platforms.
Product & Content Management:
o Oversee listing creation optimization and updates including imagery
descriptions and metadata to ensure brand consistency.
o Work closely with content merchandising and marketing teams to
maintain high-quality product presentation.
Performance Monitoring & Optimization:
o Track key metrics (sales traffic conversion rate ROAS etc.).
o Perform regular audits to ensure inventory accuracy competitive
pricing and promotional effectiveness.
o Analyze data and customer behaviour to identify growth opportunities.
Vendor/Platform Liaison:
o Act as the main point of contact for marketplace partners.
o Negotiate terms fees and support services when necessary.
Operational Coordination:
o Collaborate with supply chain finance and customer service teams to
ensure seamless operations.
o Monitor fulfillment SLAs and coordinate issue resolution.
Requirements:
Bachelor s degree in Marketing Business Administration or related field.
7 years of experience in marketplace management preferably in the luxury
fashion or lifestyle retail sector.
Strong understanding of eCommerce platforms and UAE/GCC marketplace
landscape.
Experience with tools like Shopify Magento ChannelAdvisor or similar is a
plus.
Excellent analytical skills and proficiency in Excel/Google Sheets.
Strong interpersonal negotiation and communication skills.
Fluency in English is a must.
Preferred Attributes:
Passion for luxury brands and a deep understanding of luxury customer
behaviour.
Strong commercial acumen with a proactive performance-driven mindset.
Adaptability in a fast-paced digitally evolving retail environment.