Field Service & Admin Support - Water Solutions

Ecolab, Inc.; Abu Dhabi; Presencial; AED 70.000 - 110.000; Jornada completa

Descripción de la vacante

Ecolab is seeking a Field Service Representative II – Install OR Hygiene to deliver expert service and support for water treatment and disinfection at customer sites. The role emphasizes a customer-first mindset, hands-on field work, and adherence to safety protocols.

You will work independently in the field, building trust with customers, calibrating equipment, and supporting sales with service execution and data reporting. This position offers growth in a dynamic, sustainability-focused team.

Formación

• High school diploma or equivalent.
• 2 years of experience in water treatment or an industrial/mechanical environment.
• Current and valid Driver’s License without restrictions.
• No immigration sponsorship available for this position.

Responsabilidades

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.
• Hygiene: Execute cooling tower cleaning, treatment, and large-scale water disinfection.
• Hygiene: Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks.

Conocimientos

Customer service

Technical aptitude

Safety awareness

Relationship building

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Ecolab is seeking a Field Service Representative II – Install OR Hygiene to deliver expert service and support for water treatment and disinfection at customer sites. The role emphasizes a customer-first mindset, hands-on field work, and adherence to safety protocols.

You will work independently in the field, building trust with customers, calibrating equipment, and supporting sales with service execution and data reporting. This position offers growth in a dynamic, sustainability-focused team.