Managing Consultant, Advisors & Consulting Services, Strategy & Transformation - Digital Expert

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Managing Consultant, Advisors & Consulting Services, Strategy & Transformation - Digital Expert Overview

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, technology, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client’s overall strategy, performance, and operations.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: consulting specializations.

Roles and Responsibilities

• Lead client engagements across a range of industries and problem statements.
• Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value.
• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness.
• Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members’ roles and skills.
• Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels.
• Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital.
• Provide on-the-job training, coaching, and mentorship to junior consultants.

Basic qualifications

• Undergraduate degree with work experience in business consulting, corporate strategy, business intelligence, business line management, product management or technology consulting.
• Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management.
• Experience managing key client relationships.
• Knowledge of business KPIs, financials, and organizational leadership.
• Understanding of key digital payment technology concepts.
• Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities.
• Logical, structured thinking, and affinity for numerical analysis.
• Advanced Word, Excel, and PowerPoint skills.
• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment.
• Ability to communicate effectively in English and the local office language (if applicable).
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs.

Preferred qualifications

• Experience generating new knowledge or creating innovative solutions for a firm.
• Relevant industry expertise.
• MBA or master’s degree with relevant specialization (not required).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.