Managing Consultant

Mastercard; Dubai; On-site; USD 100,000 - 150,000; Full time

Job summary

Mastercard seeks a Managing Consultant specializing in Cards Product Delivery to lead complex projects and product management initiatives. With over 10 years of experience, the consultant will drive profitability and implement transformative strategies in the dynamic payments landscape. This role emphasizes collaboration, leadership, and expertise in market trends to enhance client relationships and product offerings.

Qualifications

• 10-12 years of relevant experience in cards product management.
• Fluency in local language and English required; additional languages desirable.

Responsibilities

• Manage large, complex projects/programs in multicultural environments.
• Support product innovation and development aligned with customer needs.
• Collaborate with cross-product client teams to maximize cross-selling opportunities.

Skills

Communication

Project Management

Analytical Skills

Leadership

Education

Bachelor's degree

MBA or advanced degree

Tools

Project Management Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we are helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver unique products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Managing Consultant, Specialized Product Delivery (Cards Product Specialist)

All About The Role

Advisors Deploy is an execution-oriented, client-facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

1. Delivering new products and strategies to market smoothly and efficiently
2. Successfully implementing complex technology and delivering challenging transformation programs to establish new business norms
3. Strengthening clients' internal skills, knowledge, and experience in critical areas
4. Transforming client processes and optimizing management practices

Product Management Specialist

Supports client profitability and growth for cards, including revenue, credit costs (including Fraud), and direct/allocated costs. Assists in product management, compliance, and complaints support. Guides and supports strategies to generate revenue aligned with consumer banking, focusing on overall bank value. Provides guidance to client-facing professionals and sales teams to solve complex client needs through products, in conjunction with the acquisitions vertical. Supports marketing campaigns for product growth, ensuring collaboration with internal marketing teams. Executes end-to-end solutions for all client segments to enhance customer experience. Facilitates training for internal stakeholders on product offerings to ensure knowledge transfer. Performs competitive benchmarking and reviews product pricing periodically.

Supports product innovation and development, aligning strategies with customer needs and market trends. Guides service/product performance and leads development based on market insights. Executes strategies to deliver consumer banking solutions, focusing on digital-first approaches. Monitors competitive and regulatory environments to ensure product competitiveness and relevance. Collaborates across teams to identify gaps and opportunities for product improvements.

Internal Collaboration

Works with cross-product client teams to maximize cross-selling opportunities and collaborates with stakeholders including Operations, Technology, Credit, Legal, and Risk to deliver effective client experiences.

All About You

• Experience managing large, complex projects/programs in multicultural environments
• Domain knowledge of the payments industry and program management skills
• Ability to manage multi-workstream programs from inception to delivery
• Strong presence and industry insights within client organizations
• Excellent communication, presentation, and reporting skills
• Ability to handle multiple priorities independently under pressure
• Leadership, motivation, and team development skills

All About Your Education & Skills

10-12 years of relevant experience in cards product management. Bachelor's degree or equivalent; MBA or advanced degree preferred. Fluency in local language and English required; additional languages desirable. Proficiency in Word, Excel, PowerPoint; knowledge of project management tools preferred. Structured project management approach, analytical skills, willingness to travel.

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