Manager- Residence Education

Jobsatdubai; Ras Al Khaimah; On-site; AED 120,000 - 160,000; Full time

Job summary

Jobsatdubai is seeking a Manager for Residence Education to establish and lead a comprehensive American-style Residence Life program. This role is pivotal in promoting student engagement, leadership, and well-being while ensuring effective crisis management and conflict resolution.

Ideal candidates will have a Master’s Degree, experience in residential life, and a strong understanding of diversity and inclusion issues. They will be responsible for the governance of resident assistants and the development of educational initiatives.

Qualifications

• 3–5 years of progressively responsible experience in residential life.
• Experience working at an American university with effective residence life programs.
• English fluency is required, Arabic is beneficial.

Responsibilities

• Establish a comprehensive Residence Life program.
• Recruit and train resident assistants.
• Manage crisis and conflict resolution.
• Develop educational initiatives aligned with university mission.

Skills

Student-centered leadership

Communication skills

Diversity and inclusion knowledge

Technology and platforms proficiency

Resource and budget management

Education

Master’s Degree

Master’s in higher education or related field

Job description

Manager – Residence Education

Job Summary: As a member of the Student Residential Life Department, the inaugural Manager for Residence Education is responsible for establishing an American-style Residence Life program. This includes developing student shared governance (residence hall council), creating a para‑professional student‑staff resident assistant program (“Community Development Assistants”), providing crisis management, and supporting educational programming in the halls. The role is critical to student retention by improving the experience in residential life.

Key responsibilities also include adjudicating conflict resolution cases in the halls, handling campus‑wide conduct cases with the Office of Student Affairs, and collaborating closely with the Assistant Manager for Student Residential Life on operations and facilities.

AURAK is proud to be an equal opportunities employer and encourages applications from all qualified applicants irrespective of race, color, religion, gender, national origin, disability, or age.

Job Purpose & Responsibilities

The Manager for Residence Education will build and sustain a comprehensive Residence Life program that promotes student engagement, leadership, and well‑being. The position requires establishing governance structures, recruiting and training resident assistants, managing crisis and conflict resolution, and developing educational initiatives that align with the university’s mission.

Minimum Qualification and Education

Essential: Master’s Degree

Desirable: Master’s degree in College Student Personnel, Higher Education Administration, Counseling or a closely related field, strong preference for membership and experience with ACUHO‑I, NASPA, or ACPA.

Required Knowledge and Skills

• Ability to use and leverage technology and platforms for information and administrative management to support problem‑solving and decision‑making.
• Knowledge of diversity and inclusion issues, with a track record of student‑centered leadership and ability to influence a diverse group of colleagues and students.
• Demonstrated ability to train and mentor full‑time staff and student leaders.
• Strong verbal and written communication skills, with timely, appropriate, and discreet communication.
• Experience developing and managing resources and budgets to deliver on operations and services.

Work Experience

• Essential: 3–5 years of progressively responsible experience in a residential life capacity.
• Desirable: Experience working at an American university with a mature American‑style residence life program.

Language Proficiency Required

English fluency is required. Arabic language skills would be beneficial.

Competencies

• Service Excellence
• Professional Ethics and Integrity
• Problem‑solving
• Time Management
• Teamwork

Reporting line

Associate Provost for Student Affairs