Manager Recruitment - Revenue & Commercial

Etihad; Abu Dhabi; On-site; AED 360,000 - 600,000; Full time

Job summary

Etihad Airways is seeking an experienced Manager Recruitment to lead international talent acquisition across a portfolio of revenue and commercial functions. This hands-on role involves building pipelines, advising senior leaders, and driving global search strategies in a fast-moving, matrixed organization.

You will work with senior stakeholders, using AI-enabled sourcing and recruitment technology to identify talent beyond traditional outreach, and you will recruit across multiple markets with

Qualifications

• 7+ years of recruitment or talent acquisition experience, with significant experience in a large, international organization.
• Experience operating in a complex, matrixed organization with cross-country stakeholders.
• Proven ability in international recruitment across geographic markets.
• Hands-on use of AI-enabled sourcing tools and recruitment technologies.
• Proactive sourcing of passive candidates and engaging talent pipelines.
• Experience recruiting commercial/sales talent is advantageous.
• Strong stakeholder management and ability to influence senior leaders.
• Knowledge of contemporary talent acquisition practices and candidate experience.
• Excellent written and spoken English.

Responsibilities

• Lead end-to-end recruitment across a portfolio of commercial roles, from workforce planning to onboarding.
• Advise senior leaders on market dynamics, sourcing strategy, and hiring decisions.
• Develop international sourcing strategies across multiple geographic markets.
• Build proactive candidate pipelines for critical and recurring roles.
• Utilize AI-enabled sourcing platforms and traditional channels to engage high-quality talent.
• Ensure consistent, objective candidate assessments using Etihad methodologies.

Skills

Recruitment leadership

International recruitment

Matrix organization

AI sourcing tools

Stakeholder management

Sales recruitment

Tools

Talent intelligence platforms

Job description

Etihad Airways is continuing an ambitious period of international growth, expanding our network, commercial reach, and global workforce.

We’re looking for an experienced Manager Recruitment to join our Talent Acquisition team and lead recruitment across a portfolio of revenue & commercial functions. This is a highly visible role partnering with senior leaders to identify, attract, and secure talent across multiple international markets.

You’ll operate in a fast-moving, complex environment where hiring requirements can span countries, functions, and levels of seniority. While experience recruiting within aviation would be valuable, it isn’t essential. We’re particularly interested in recruiters who have developed their careers within large, international organizations and complex matrix structures, and who understand what it takes to recruit globally.

The role is hands‑on. You’ll own searches yourself, build international talent pipelines, advise leaders on the external market, and increasingly use AI-enabled sourcing and recruitment technology to identify talent that traditional sourcing approaches may not reach.

For someone who enjoys challenging searches, international recruitment, senior stakeholder engagement, and experimenting with new ways of finding talent, this is an opportunity to make a meaningful impact as Etihad continues to grow.

What you’ll do

• Lead end-to-end recruitment across a portfolio of commercial roles, from workforce planning and search strategy through assessment, offer, and onboarding.
• Partner with senior business leaders and HR Business Partners, acting as a trusted advisor on talent availability, market dynamics, sourcing strategy, and hiring decisions.
• Develop and execute international sourcing strategies, identifying talent across multiple geographic markets and industries.
• Build proactive pipelines for critical and recurring talent requirements rather than relying solely on active applicants.
• Use AI-enabled sourcing platforms, recruitment technology, talent intelligence, and traditional sourcing channels to identify and engage high-quality passive talent.
• Recruit across a range of commercial disciplines, with experience hiring sales and commercially focused talent particularly valuable.
• Navigate a complex, matrixed organization, balancing the requirements of multiple stakeholders while maintaining pace and quality.
• Bring external market intelligence to hiring conversations, helping leaders understand talent availability, competitor activity, and alternative talent pools.
• Ensure candidates are assessed consistently and objectively using Etihad’s recruitment and assessment methodologies.
• Champion an engaging, transparent candidate experience and represent Etihad effectively in international talent markets.

Qualifications

What we’re looking for

We’re looking for an experienced recruiter who combines strong recruitment fundamentals with curiosity about how technology and AI are changing talent acquisition.

Ideally, you’ll bring:

• 7+ years of recruitment or talent acquisition experience, with significant experience gained within a large, international organization.
• Demonstrated experience operating within a complex, matrixed organizational environment, partnering with stakeholders across different functions, countries, and levels of seniority.
• Strong experience delivering international recruitment, including proactively sourcing and engaging candidates across multiple geographic markets.
• Hands‑on experience using AI-enabled sourcing tools, talent intelligence platforms, or other emerging recruitment technologies to identify and engage talent.
• Proven proactive sourcing capability, including experience identifying and engaging passive candidates rather than relying primarily on applications.
• Experience recruiting commercial talent; sales recruitment experience would be particularly advantageous.
• Strong stakeholder management skills, including the credibility to advise and influence senior leaders.
• Experience managing complex or challenging searches in competitive talent markets.
• A strong understanding of contemporary talent acquisition practices, including sourcing, assessment, candidate experience, recruitment technology, and talent pipelining.
• Excellent written and spoken English.

Experience within aviation, travel, cargo, hospitality, or another international consumer‑facing organization would be advantageous, but we’re equally interested in recruiters from other complex global businesses who can demonstrate the right recruitment capability and commercial mindset.

Additional Information

Recruitment Process

The recruitment process for this position will involve the following steps:

• All applications will be reviewed by a human-member of our Recruitment Team
• Shortlisted applicants will be invited to complete an AI‑led video interview via our third‑party platform. This interview will allow you to record your responses to a range of questions related to the position and will allow you to demonstrate your knowledge and experience in a way that just your CV alone would not be able to. It also ensures fairness for you and all candidates, as all of our shortlisted candidates are asked the same questions and assessed on their responses. Whilst AI is utilized as part of the process, all responses will be reviewed by a human member of our recruitment team
• After a review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager
• Finalists will be invited to a follow‑up interview with additional members of the hiring team - this may involve the completion of a brief business case assignment
• All candidates will be notified as to the status of their application as soon as possible.

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com