Manager – Quality and Cross IT Applications

VAM Systems; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

A leading company operating in the UAE is seeking a Manager for Quality and Cross IT Applications. The ideal candidate will have over 10 years of experience in IT Quality, particularly within the life sciences and manufacturing sectors. Responsibilities include ensuring compliance with standards such as ISO and CMMI, managing audits, and guiding teams on software development life cycle processes. The position requires excellent communication, representation skills and a proactive approach to quality management.

Qualifications

• 10+ years of experience in IT Quality, particularly in life sciences/manufacturing.
• Key quality (GxP) certifications preferred.
• Experience in Pharma/Biotech industries.

Responsibilities

• Ensure documentation and validation of computerized systems.
• Coordinate with teams to meet project requirements and deadlines.
• Plan and conduct audits of IT processes.

Skills

Quality Compliance

IT Risk Management

Documentation Lifecycle

Project Management

Communication

Education

Bachelor’s Degree

Tools

SAP ECC

S4HANA

EQMS solutions

Reporting tools

MS Office

Job description

VAM Systems is currently looking for a Manager – Quality and Cross IT Applications for our UAE operations, with the following skill set and terms and conditions:

Qualifications:

• Bachelor’s Degree with 10+ years of IT Quality, computerized systems compliance, and SDLC experience in life sciences/manufacturing.
• Key quality (GxP) certifications preferred.

Main Responsibilities:

• Ensure proper documentation and validation of computerized systems.
• Serve as SME on SDLC / Qualification procedures and provide CSV guidance to IT and Business teams.
• Maintain alignment and compliance of IT quality with organizational strategies, goals, and standards such as ISO, CMMI, ITIL.
• Lead the team handling IT GMP and Non-GMP validation audits, both internal and external.
• Coordinate with cross-disciplinary teams to meet project requirements and deadlines.
• Plan and conduct audits of IT processes, products, and services, reporting findings and recommendations.
• Manage corrective and preventive actions ensuring their effectiveness.
• Set up steering and project committees, and communicate with stakeholders.
• Facilitate communication within global teams, resolve conflicts, escalate issues, and seek resolutions.
• Oversee sign-offs and training completion within project timelines.
• Review and prepare validation documents and maintain IT policies/SOPs (GMP/Non-GMP).
• Provide training and coaching on IT policies, SOPs, and best practices.
• Analyze validation data and recommend improvements.
• Support audits to ensure compliance with standards and regulations.
• Perform periodic validation reviews and re-qualifications.
• Manage IT CAPAs, deviations, change controls, and contracts for GMP solutions.
• Conduct gap analyses and develop remediation plans, including CAPA processes.
• Manage IT change controls, incident, and deviation management processes.
• Collaborate closely with user departments and suppliers for support.
• Understand GxP, automation, and compliance roles.
• Apply and implement standards like ISO, CMMI, ITIL, and pharma regulations such as CFR Part 11.
• Experience with SAP ECC, S4HANA, GxP, GMP, reporting tools, and EQMS solutions.
• Technical documentation writing experience.
• Knowledge of GAMP5 and risk-based validation approaches.
• Review validation deliverables and project documentation.
• Identify and propose quality framework improvements.
• Excellent communication, presentation, and interpersonal skills.
• Experience in Pharma/Biotech industries.
• Manage projects from initiation to completion in quality compliance.
• Participate in cross-functional validation/verification activities.
• Proven experience with IT risk management and controls.
• Proficiency in MS Office and documentation lifecycle practices.
• Experience with SOX IT controls.

Joining time frame: 15-30 days

Position: IT Manager • Dubai, United Arab Emirates