Manager Public Affairs

Delivery Hero Austria; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in local delivery services seeks a strategically-minded, data-driven professional to join their Communications, Public Affairs & Sustainability team in Dubai. The ideal candidate will have significant experience in consulting, enabling them to create and implement frameworks that measure the impact of initiatives, define KPIs, and deliver valuable insights. This role requires strong analytical skills and collaborative abilities to support business objectives effectively.

Qualifications

• 6–8 years of experience in consulting or analytical roles.
• Strong ability to turn data into insights and narratives.
• Experience with performance frameworks (OKRs, KPIs).

Responsibilities

• Develop performance measurement frameworks for communication initiatives.
• Support business case development for key initiatives.
• Provide actionable insights through evaluations and reports.

Skills

Data analysis

Project management

Strategic thinking

Collaboration

Communication

Tools

Excel

PowerPoint

Data visualization tools

Job description

About the opportunity

Job Summary:

We are looking for a strategically-minded, data-driven professional to join our Communications, Public Affairs & Sustainability team. This role is ideal for someone with a consultancy or strategy background who thrives on translating vision into measurable results.

You’ll be the analytical backbone of a creative and high-impact team, driving performance measurement, defining success metrics, and helping shape data-informed narratives that align with business priorities. You’ll work closely with the Senior Director and team leads to ensure our work delivers tangible business value and influence.

What’s on the menu?

• Strategic Performance Management:
  - Develop and implement frameworks to measure the impact of communications, public affairs, and sustainability initiatives.
  - Define KPIs aligned with business objectives and regularly report on team performance.
  

• Business Case Development:
  - Support the creation of robust business cases for key initiatives and partnerships with regulators and key stakeholders.
  - Assess cost-benefit and ROI for major campaigns, programs, or policy projects.
  

• Insights & Analytics:
  - Conduct post-campaign and program evaluations.
  - Provide actionable insights through dashboards, presentations, and reports.
  

• Stakeholder Alignment:
  - Work cross-functionally with ops teams, strategy, and other business units to ensure consistent measurement standards and a clear link between function outcomes and company goals.
  

• Strategic Counsel:
  Act as a strategic advisor to the senior management by offering data-backed recommendations on focus areas, resource allocation, and team priorities.

What you need to be successful

What did we order?

• 6–8 years of experience in a top-tier consulting firm, strategy department, or similar analytical role.

• Strong understanding of communications, public policy, or ESG domains is a plus—but not mandatory.

• Demonstrated ability to turn data into compelling insights and narratives.

• Proficient in performance frameworks (OKRs, KPIs), data visualization tools, and Excel/PowerPoint.

• Strong project management skills and ability to handle multiple priorities.

• Collaborative mindset with excellent communication skills.

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.