Manager Projects

Etihad; Abu Dhabi; On-site; AED 240,000 - 480,000; Full time

Job summary

Etihad Airways seeks a senior project leader to drive long-term technical programs, ensuring objectives are met on time and within budget. You will analyse data, develop dashboards, and manage a portfolio of operations projects with strong governance and stakeholder engagement.

You will lead end-to-end initiatives, support business cases, and drive continuous improvement across the Operations & Guest Experience division, shaping the airline's journey toward excellence.

Qualifications

• 5+ years of experience in a relevant field, with at least 3 years in a managerial role, preferably in airline operations.
• Project management methodologies knowledge (PRINCE2, Agile) or a formal qualification is preferred.

Responsibilities

• Lead the delivery of long-term technical projects/programs to meet objectives within scope, schedule and budget.
• Analyse performance data to identify trends, risks and improvement opportunities.
• Develop and maintain dashboards and reporting to support decision making.
• Oversee a portfolio of operations and customer-related projects with effective governance and risk management.
• Collaborate with stakeholders to identify and implement sustainable change initiatives.
• Support business cases and cost-benefit analyses for proposed initiatives.

Skills

Project management

Stakeholder communication

Leadership

Education

Bachelor's degree or higher

Job description

Job Description:

Job Description

Lead the delivery of long term technical projects/programs to ensure objectives are met according to plan, schedule, and budget to meet business objectives.

Accountabilities

• Analyse operational, customer and business performance data to identify trends, risks, issues and opportunities for improvement.
• Conduct root cause analysis and develop actionable recommendations to support business performance and operational excellence.
• Develop and maintain reporting, dashboards and performance insights to support effective decision making.
• Maintain oversight of a portfolio of operations and customer-related projects, ensuring progress, risks, issues and dependencies are effectively monitored and managed.
• Work closely with business stakeholders to identify improvement opportunities and support the delivery of sustainable change.
• Lead selected cross-functional projects end-to-end, from problem identification and analysis through planning, governance, delivery and benefits realisation.
• Support the development of business cases and cost-benefit assessments to evaluate proposed initiatives and investment opportunities.
• Establish and maintain appropriate project governance, reporting and stakeholder engagement frameworks for assigned initiatives.
• Communicate key insights, project updates, risks and recommendations to senior stakeholders to support timely decision making.
• Monitor project and portfolio performance to ensure milestones, deliverables and objectives are achieved in line with agreed expectations.
• Support the implementation of change initiatives to ensure successful adoption and realisation of intended outcomes.
• Contribute to the continuous improvement of project governance, reporting standards and business improvement methodologies.

Qualifications

• Minimum Bachelor Degree or anything above (i.e. vocational certificate / Bachelor Degree / Master degree)
• Project management qualification (e.g. PMP, APM, or PMI membership) or proven knowledge of project management methodologies (e.g. PRINCE2, Agile Project Management) is preferred
• Minimum of 5 years experience in relevant field of which 3 years in a managerial position, preferably in airline operations.

Additional Information

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

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Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

• Division: Operations & Guest Experience

Requirements: