Manager, Product Management, Business Intelligence | Dubai, UAE

Mastercard, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

Mastercard is seeking a Manager for Product Management within their Business Intelligence suite in Dubai. This role involves driving go-to-market initiatives, managing stakeholder relationships, and ensuring product success in the region. Candidates should have over 6 years of experience and a strong educational background.

Qualifications

• 6+ years in consulting, strategy, or product management roles required.
• Understanding of product lifecycle and marketing support skills.
• Proactive and capable of contributing directly.

Responsibilities

• Drive GTM initiatives in the region and coordinate product launches.
• Manage regional product P&L and monitor performance KPIs.
• Support new product development and ensure product relevance.

Skills

Problem-solving

Project Management

Collaboration

Communication

Influence

Education

Bachelor's degree

Master's degree (preferred)

Job description

Manager, Product Management, Business Intelligence

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. We support digital payments, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks deliver products and services that help people, businesses, and governments realize their potential.

Title and Summary

Manager, Product Management, Business Intelligence
Location: Dubai, UAE

Position Overview

Mastercard seeks an experienced professional to join the EEMEA Business Product Management team, managing Learning & Innovation solutions within the Business Intelligence product suite. The role focuses on enabling customer growth through GTM of education and innovation solutions in a rapidly evolving financial services industry.

You will collaborate with internal stakeholders, external partners, and subject matter experts to support the growth of the Business Intelligence product suite in the region, aligned with Mastercard's goals and values.

Role Responsibilities

1. Understand the product's value proposition, target customers, pricing, and GTM strategies.
2. Drive GTM initiatives in the region, ensuring regional needs are met, launching new initiatives, and coordinating product launches.
3. Ensure regional product readiness, including legal/regulatory approvals and operational readiness.
4. Drive regional product P&L, including revenue and cost targets.
5. Manage existing initiatives and customer success metrics, such as opt-out rates, customer win-backs, engagement, upsell pipeline, and internal awareness.
6. Execute regional communication activities, such as webinars and newsletters, collaborating with global teams and agencies.
7. Monitor performance KPIs and measure activity effectiveness.
8. Support expansion into new segments and manage the sales pipeline outside mandated initiatives.
9. Ensure product relevance for the region through content prioritization, localization, and feedback collection.
10. Align with the global product team and coordinate stakeholders across regions and functions.
11. Support ideation for new product development.

Qualifications

• 6+ years in consulting, strategy, or product management roles.
• Bachelor's degree required; Master's preferred.
• Understanding of the product lifecycle and marketing support skills.
• Strong problem-solving, project management, and collaboration skills.
• Ability to build relationships with teams and senior executives.
• Excellent communication and influence skills.
• Proactive and capable of contributing directly.

Corporate Security Responsibility

All activities involving Mastercard assets require adherence to security policies, confidentiality, and reporting of breaches, including mandatory security trainings.