Manager - Private Banking

Abu Dhabi Commercial Bank; Al Ain; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading financial institution in Abu Dhabi seeks a Manager for its Private Banking division. The role focuses on high-net-worth clients, managing their banking and investment needs, and involves attracting new clients, providing exceptional service, and ensuring compliance with regulations. Ideal candidates should have at least 6 years of client-facing experience in a commercial banking context and a bachelor's degree related to finance. Competitive salary and comprehensive benefits offered.

Benefits

Competitive Salary

Comprehensive Benefits Package

Flexible Working Options

Learning and Development Opportunities

Qualifications

• At least 6 years of experience in a commercial / universal Bank context in a relationship management client facing role.

Responsibilities

• Attract New to Bank (NTB) clients and achieve assigned targets.
• Perform day-to-day Banking services to exceed client expectations.
• Address client issues to ensure timely resolution.
• Interact with customers for feedback on ADCB's services.
• Maintain ongoing client relationships and deal with customer arguments.
• Identify cross-selling opportunities and provide product solutions.
• Minimise errors in transaction execution and comply with regulations.
• Assess risk and make recommendations in line with policies.

Skills

Client service and acquisition skills

Education

Bachelor’s Degree in Finance, Economics or a related field

Job description

Overview

Description : Manager – Private Banking

Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.

Private Banking provides high-net-worth clients with an end-to-end banking service to help manage their full banking and investment needs effectively. Our dedicated bankers provide a wide variety of solutions to meet clients’ investment and borrowing requirements, including complex and bespoke loan structuring. Wealth preservation requirements are addressed through a comprehensive wealth planning solution, tailored to individual needs.

About the business area

Private Banking provides high-net-worth clients with an end-to-end banking service to help manage their full banking and investment needs effectively. Our dedicated bankers provide a wide variety of solutions to meet clients’ investment and borrowing requirements, including complex and bespoke loan structuring. Wealth preservation requirements are addressed through a comprehensive wealth planning solution, tailored to individual needs.

Responsibilities

• Attract New to Bank (NTB) clients and capture client service synergies in order to achieve assigned targets and contribute to the bottom-line profitability of the department
• Perform day-to-day Banking services in order to meet and exceed client expectations
• Address client issues to ensure timely resolution
• Interact with customers to obtain their feedback on ADCB image, products and services and identify issues that require action in order to identify opportunities of continuous improvement
• Maintain an ongoing client relationship in order to deal with arguments raised by customers and prospects in daily interactions
• Provide feedback to internal specialists on product solutions in order to support the development of effective wealth management solutions for clients
• Identify cross-selling opportunities and proactively interact with internal resources in order to provide product solutions for clients
• Meet quality standards, minimise errors in transaction execution and service delivery and comply with all relevant regulations, policies and guidelines in order to protect the Bank against all credit, legal, reputational, and other risks
• Ensure that customers’ financial needs are properly identified and formulation of written proposals are initiated in order to satisfy all customer needs with Banks products within the general guidelines of Credit Policy
• Assess risk and make pertinent recommendations in line with ADCB’s applicable policies to ensure risk are mitigated
• Convey sufficient information to Lending and Financing team to ensure that deals are adequately structured
• Prepare Call Reports as per the instruction of senior management

Qualifications

• At least 6 years of experience in a commercial / universal Bank context in a relationship management client facing role working with high net worth clients executing client transactions across business
• Bachelor’s Degree in Finance, Economics or a related field
• Client service and acquisition skills

What we offer

• Competitive Salary
• Comprehensive Benefits Package : This includes market-leading medical insurance, group life and personal accident insurance, paid leave and leave airfare, employee preferential rates on loans and finance facilities, staff discounts and offers, and children education assistance (for certain job levels).
• Flexible and Remote Working Options : We understand the importance of work-life balance and offer flexible working arrangements, subject to eligibility and job requirements.
• Learning and Development Opportunities : We value and facilitate continuous learning and personal development, through a variety of exciting learning opportunities, such as structured instructor-led courses, a comprehensive e-Learning catalog, on-the-job training and professional development programs.

At ADCB, we are dedicated to creating a respectful, caring and disciplined work environment that aligns with your career ambitions.