Manager, Pre-sales & Technical Support, ASD, Egypt

UAE5 Kidde Ltd. Dubai Branch; Dubai; Hybrid; AED 220,000 - 294,000; Full time

Job summary

A leading fire safety manufacturer is seeking a Manager for Pre-sales & Technical Support. This role involves understanding client needs, delivering technical solutions, and supporting sales efforts. Candidates should possess a technical Bachelor's degree and a minimum of three years' experience in similar roles. Strong communication and problem-solving skills are essential. The position is primarily based in Egypt but has a Dubai-based aspect.

Qualifications

• Min. 3 years of previous experience in technical / sales engineering roles.
• Proficiency in relevant technologies and their benefits.
• Relevant industry certifications will be an advantage.

Responsibilities

• Prepare and deliver product demonstrations to showcase value.
• Provide technical assistance through the sales cycle.
• Work closely with sales to understand and support customer needs.

Skills

Technical problem-solving

Communication skills

Presentation skills

Sales process understanding

Education

Bachelor's degree in a technical field

Tools

Technical software and systems

Job description

Manager, Pre-sales & Technical Support, ASD, Egypt page is loaded

Manager, Pre-sales & Technical Support, ASD, Egypt

Apply remote type Remote locations Kidde Ltd. Dubai Branch, Palladium building, 2nd floor, Al Quoz, Dubai, UAE - KGS Remote Location - Egypt time type Full time posted on Posted 30+ Days Ago job requisition id 30182495

Location:

Kidde Ltd. Dubai Branch, Palladium building, 2nd floor, Al Quoz, Dubai, UAE - KGS

Manager, Pre-Sales Engineering, ASD (Egypt).

Kidde is the world’s largest manufacturer of fire safety products. Each day, we work to expand upon our legacy of innovation, providing advanced solutions to protect people and property from fire and related hazards. While we’re a leading manufacturer of fire safety products, there’s more to safety than equipment and technology. From collaboration with builders and dealers to community initiatives to partnerships with non-profits, Kidde Commercial is committed to working together to create a safer world.

Position is based in Egypt.

Role description:

• Possess a deep understanding of the company's products, technologies, and solutions.

• Work with customers to understand their needs and design tailored solutions, using the company's products.

• Prepare and deliver compelling product demonstrations to showcase the value proposition.

• Provide technical assistance to customers and sales teams throughout the sales cycle.

• Clearly explain technical concepts to both technical and non-technical audiences.

• Work closely with sales teams to understand customer requirements and support their sales efforts.

• Keep abreast of the latest industry trends and technologies to provide innovative solutions.

• Address customer inquiries and technical issues, offering effective solutions.

• Understand customer needs and priorities, demonstrating a commitment to their success.

Required skills:

• Min. Bachelor degree in a technical field (e.g., engineering, computer science or similar).

• Min. 3 years of previous experience in technical / sales engineering roles.

• Proficiency in relevant technologies / software / systems.Deep understanding of the company's products, services and their benefits – a strong advantage.

• Relevant industry certifications will be an advantage.

• Ability to identify and resolve technical issues.

• Understanding of the sales process and how to effectively present solutions.

• Excellent written and verbal communication skills, including the ability to present technical information clearly.

• Ability to deliver engaging presentations and demonstrations.

• Ability to work effectively with sales teams, engineers, and customers.

• Willingness to travel within the country.

Kidde Global Solutions is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.