Manager Logistics Optimization

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the delivery industry is seeking a Logistics Operations Specialist in Dubai. The role involves optimizing rider staffing, analyzing logistics metrics, and managing stakeholder communications. Candidates should have a Bachelor's degree, strong analytical skills, and 5-6 years of relevant experience in tech startups or operational roles.

Qualifications

• 5-6 years of experience in tech startups or operational roles preferred.
• Excellent analytics and data-driven problem-solving skills required.
• Strong written and oral communication skills.

Responsibilities

• Optimize rider staffing levels for efficient delivery operations.
• Analyze complex problems and recommend data-driven solutions.
• Manage end-to-end rollouts and communicate with stakeholders.

Skills

Shipping & Receiving

Inventory Control

Data Entry

Transportation Management Systems

Logistics

Education

Bachelor's degree

STEM and Economics backgrounds

Tools

Tableau

Data Studio

Microsoft Excel

Job description

Job Description

• Rider Staffing: Expertise in optimizing rider staffing levels to ensure efficient and reliable delivery operations.
• Order Forecasting: Specialized knowledge in accurately predicting order volumes to facilitate smooth logistics planning.
• Rider Payment Design: Proficiency in designing and implementing rider payment systems to incentivize performance.
• Scoring and Influencing Rider Behavior: Ability to develop and apply scoring mechanisms to influence positive rider behavior.
• Logistics Metrics: Comprehensive understanding of logistics metrics and their impact on business performance.

Analytics & Data Management:

• Utilize in-depth experience to identify best practices and improvements for Talabat's markets and regions.
• Rigorously test and analyze complex problems, documenting the impact objectively and recommending optimal solutions.
• Handle in-depth analysis, prepare data-driven cases, and present solutions with visualizations and supporting material.
• Anticipate the reaction of metrics (KPIs) and riders to changes, making data-driven decisions to adjust parameters.

Problem Solving:

• Solve unique and complex problems with a broad impact on the business using innovative and conceptual thinking.
• Develop short-term and long-term relief plans to address issues and counter challenges effectively.

Stakeholder & Programme Management:

• Manage end-to-end rollouts and changes, aligning with stakeholders and senior management as needed.
• Communicate complex concepts, anticipate objections, and persuade senior executives in local markets.

Qualifications

• Bachelor's degree; STEM and Economics backgrounds are highly preferred.
• 5-6 years of experience in tech startups or operational roles are highly preferred. Last-mile delivery industry experience is a plus.
• Excellent analytics and data-driven problem-solving skills are required.
• Experience with Tableau, Data Studio, or similar reporting and visualization tools is desirable.
• Strong written and oral communication skills. Ability to drive complex ideas and processes to diverse people across markets and teams.

Remote Work: No

Employment Type: Full-time

Key Skills: Shipping & Receiving, Inventory Control, Data Entry, AS400, Transportation Management Systems, EDI, Microsoft Outlook, Warehouse Experience, Office Experience, Dispatching, Microsoft Excel, Logistics

Experience: Years

Vacancy: 1