Manager Logistics Optimization

Job Description

• Rider Staffing: Expertise in optimizing rider staffing levels to ensure efficient and reliable delivery operations.
• Order Forecasting: Specialized knowledge in accurately predicting order volumes to facilitate smooth logistics planning.
• Rider Payment Design: Proficiency in designing and implementing rider payment systems to incentivize performance.
• Scoring and Influencing Rider Behavior: Ability to develop and apply scoring mechanisms to influence positive rider behavior.
• Logistics Metrics: Comprehensive understanding of logistics metrics and their impact on business performance.

Analytics & Data Management:

• Utilize in-depth experience to identify best practices and improvements for Talabat's markets and regions.
• Rigorously test and analyze complex problems, documenting the impact objectively and recommending optimal solutions.
• Handle in-depth analysis, prepare data-driven cases, and present solutions with visualizations and supporting material.
• Anticipate the reaction of metrics, KPIs, and riders to changes, making data-driven decisions to adjust parameters.

Problem Solving:

• Solve unique and complex problems with a broad impact on the business using innovative and conceptual thinking.
• Develop short-term and long-term relieving plans to address issues and counter challenges effectively.

Stakeholder & Programme Management:

• Manage end-to-end rollouts and changes, aligning with stakeholders and senior management as needed.
• Communicate complex concepts, anticipate objections, and persuade senior executives in local markets.

Qualifications:

• Bachelor's degree. STEM and Economics backgrounds are highly preferred.
• 5-6 years of experience in tech startups or operational roles are highly preferred. Last mile delivery industry experience is a plus.
• Excellent analytics and data-driven problem-solving skills are required.
• Experience with Tableau, Data Studio, or similar reporting and visualization tools is desirable.
• Strong written and oral communication skills. Ability to drive complex ideas and processes to diverse people across markets and teams.

Remote Work: No

Employment Type: Full-time