Manager Infra Program Transformation

Emirates Integrated Telecommunications Company; United Arab Emirates; On-site; AED 80,000 - 120,000; Full time

Job summary

Join a forward-thinking telecommunications company as a Project Manager, where you'll lead the implementation of innovative project management tools and methodologies. This pivotal role involves coaching senior project teams, managing stakeholder relationships, and ensuring effective governance of project portfolios. With a strong focus on telecommunications operations, you will be instrumental in defining key performance indicators and guiding executive management on portfolio decisions. If you are passionate about driving excellence in project management and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in project management roles.
• Deep knowledge of Telco Operations and technology processes.

Responsibilities

• Implement Infra Program Management Tools and promote their development.
• Provide coaching and support for project deliverables and management.

Skills

Project Management

Portfolio Management

Risk Management

Stakeholder Management

Telco Operations Knowledge

Education

Bachelor's degree in Business

Bachelor's degree in IT

Bachelor's degree in Management

Bachelor's degree in Industrial Engineering

Tools

Project Management Tools

Job description

Emirates Integrated Telecommunications Company

Job Description

Key Accountabilities:

1. Implement the Infra Program Management Tools, Standards, Methodologies, and continuously promote their development in line with Infra's internal requirements and industry's best practices. Ensure the application of portfolio management tools and techniques.
2. Set up adequate governance bodies and processes for project/program Stakeholders & Management support. Prepare the annual project roadmap. Define Key Operational and Financial KPIs in line with the Project/Program Team to be tracked.
3. Provide support and coaching to senior Infra program/project Integrated Project Teams (IPT) and Executive sponsors in developing key project deliverables such as project scope, objectives, structure, and schedule, following the project management process.
4. Prepare regular project reports focusing on status, issues, and risks for Project/Program Management Review (PMR) meetings, Board presentations, and other senior management forums.
5. Identify and prevent decisions that conflict with project objectives. Facilitate project escalations and prepare decision and mitigation proposals. Support change management activities related to scope changes, ensuring proper procedures and impact assessments.
6. Manage the portfolio management process to advise Executive Management on portfolio decisions based on company performance and KPIs.
7. Support the ongoing development of Infra PMO by maintaining relationships with official Project Management Bodies (e.g., PMI, PRINCE II). Ensure the implementation and application of project management practices, including coaching and training stakeholders and executives.
8. Provide coaching and project management support to staff for projects outside the direct scope of the PMO.
9. Ensure Risks, Issues, and Opportunities (RIO) are effectively managed.
10. Possess deep knowledge of Telco Operations, preferably with end-to-end Telco Technology processes.

Experience:

1. Minimum of 10 years of experience in related roles with practical project management responsibilities.
2. At least 7-10 years of experience within the telecommunications industry.
3. Proficiency in project and portfolio management tools, standards, concepts, and mechanisms.

Qualifications:

1. Bachelor's degree in Business, IT, Management, or Industrial Engineering.

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