Manager – Information & Wayfinding

Careers at UAE; Dubai; On-site; AED 167,400 - 279,000; Full time

Job summary

A leading airport management organization in Dubai seeks a Manager – Information & Wayfinding to lead the development of intuitive wayfinding concepts. The ideal candidate will have a strong educational background in design and at least 3-5 years of relevant experience. This role involves collaboration with technical teams and stakeholders to ensure quality and inclusivity in design, essential to enhancing the airport experience.

Qualifications

• 3-5 years of relevant experience in developing signage artwork.
• Strong understanding of the end-to-end design process.
• Excellent portfolio exhibiting design capabilities.

Responsibilities

• Lead development of wayfinding concepts and visuals.
• Monitor project timelines, deliverables, and costs.
• Collaborate with technical teams for engaging visual formats.

Skills

User-centered design methodologies

Stakeholder engagement

Adobe Creative Suite

Education

Bachelor's degree in design or related field

Job description

Manager – Information & Wayfinding

Strategy & Development

THIS IS WHAT FUTURE FOCUS FEELS LIKE

STRATEGY & DEVELOPMENT

Manager – Information & Way Finding

The strategy group maps out where we’re going, what that means, and what it looks like. Our Research team analyses the industry so that we’re never playing catch‑up. Design translates strategies into award‑winning products and experiences. In Program Management, it’s more about the delivery of our strategies into realised benefits. And our Corporate Planning team creates strategy so that we’re agile enough to respond in a fast‑evolving industry.

What you’ll deliver

• You’ll lead the development of wayfinding concepts and visuals aligned with strategic design committee principles – by creating simple, intuitive designs to support clear communication of directions, processes, and key information.
• You’ll develop and present creative briefs and proposals for short and long‑term wayfinding initiatives and design user‑centric orientation, circulation, and signage strategies across airport public spaces.
• You’ll monitor project timelines, deliverables, and costs to stay aligned with strategic goals and conduct site visits to oversee implementation ensuring quality and consistency.
• You’ll collaborate with technical teams to translate complex ideas into clear, engaging visual formats and support operational needs by creating on‑demand signage that meets design guidelines. You’ll be responsible to champion inclusivity and accessible design practices throughout all touchpoints and work closely with other design principles to ensure cohesive delivery across all material.

What you bring

• You’ll be educated to bachelor’s degree level in a discipline related to information, graphic, industrial design or related. You’ll have an excellent portfolio exhibiting a thorough understanding of the end‑end design process as well as user‑centered design methodologies.
• You’ll have at least 3‑5 years of relevant experience in developing signage artwork and creative visuals.
• You’ll have excellent relationship‑building skills, including the ability to engage a wide range of stakeholders and subject matter experts and earn their co‑ownership in the service resolution.
• You’ll have extensive Adobe Creative Suite and other related design software experience.

Life at Dubai Airports

Fast‑moving and fast‑growing, Dubai Airports is a business that’s all about delivering great airport experiences, 24 hours a day. Life here means always pushing – and being pushed – to work better and smarter. With us, you’ll be encouraged to be the best you can be. You’ll be part of the team that connects the world. And at every opportunity, you’ll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.