Manager - Information Technology - Dubai Holding Land Estates

About Dubai Holding Real Estate:

Dubai Holding’s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai’s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centers, mosques, schools, supermarkets and landscaping.

Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.

Job Purpose:

The Job holder will be responsible to identify, prioritize, and lead the delivery of IT projects within a defined program in collaboration with Business Units, ensuring alignment with organizational goals. The role involves managing the overall program roadmap, monitoring progress, resolving risks, and ensuring delivery within scope, time, cost, and quality standards.

Key Responsibilities:

• Oversee IT related program, projects and activities, ensuring adherence to budget, schedule, and scope, while organizing and monitoring interconnected projects to ensure effective execution and delivery.
• Develop, maintain, and revise proposals for assigned programs, including objectives, technologies, systems, information specifications, timelines, funding, and staffing, to align with program goals and requirements.
• Manage program milestones and address unforeseen delays by adjusting schedules and expectations as needed, ensuring projects remain on track and meet deadlines.
• Develop business cases and define how to realize business-partner value through effective program execution, ensuring alignment with business objectives.
• Create and implement communication plans for programs, providing regular status updates to affected staff and stakeholders to maintain transparency and engagement.
• Collect and analyze trends, prepare program status reports, and present findings to inform decision-making and drive program success.
• Define project objectives, scope, roles, and responsibilities to ensure clear expectations and deliverables, aligning with overall project goals.
• Determine resource requirements and manage the availability and allocation of both internal and third-party resources to support project execution.
• Independently manage the entire project lifecycle from initiation to completion, ensuring all phases are executed effectively and meet project goals.
• Set budgets and timelines for projects, monitor deliverables, and ensure alignment with established goals, facilitating successful project outcomes.
• Prepare comprehensive program plans, scheduling key milestones, workstreams, and activities to drive project progress and ensure timely delivery.
• Regularly update business stakeholders and team members on program progress to maintain transparency and address any concerns.
• Communicate effectively and regularly with program stakeholders to ensure alignment and address any issues that may arise.
• Support the program manager in ensuring the overall successful delivery of the program, including addressing any issues that arise to achieve program objectives.
• Create long- and short-term plans, set targets for milestones, and adhere to deadlines to drive program success and ensure timely completion.
• Act as the point of contact for teams working on the same project to ensure coordinated actions and synergy, facilitating effective teamwork.
• Serve as the business-area function representative and subject-matter advisor when required, providing expert guidance and support.
• Communicate with executives or the board to ensure the project remains aligned with organizational goals and objectives, addressing strategic concerns.
• Adjust project schedules and targets as necessary based on changes in needs or financing to stay on course and meet project goals.
• Coordinate with cross-functional team members to ensure all parties meet project requirements, deadlines, and schedules, promoting effective collaboration.
• Meet with program team members to identify and resolve issues, ensuring smooth project execution and minimizing disruptions.
• Prepare status reports by gathering, analyzing, and summarizing relevant information to provide updates on project progress and facilitate informed decision-making.
• Establish and execute effective project communication plans to keep all stakeholders informed and engaged throughout the project lifecycle.
• Facilitate change requests, ensuring all parties are informed of the impacts on schedule and budget, and adjusting plans as necessary.
• Coordinate the development of user manuals, training materials, and other documents necessary for successful implementation and transition to clients, supporting effective use and adoption.
• Obtain stakeholder acceptance of program deliverables to ensure project outcomes meet expectations and satisfy business needs.
• Manage user satisfaction during the program activities transition period to ensure a smooth handover and address any concerns.
• Conduct post-project evaluations to identify successful elements and areas for improvement, driving continuous improvement in future projects.
• Manage business-partner compliments and complaints to drive continuous improvement in program delivery and enhance stakeholder relationships.

Candidate Qualifications, Experiences & Skills:

• Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related field. Master Degree preferred
• Project Management Professional (PMP) or Certified ScrumMaster (CSM) for formal project management skills.
• Certified Information Systems Security Professional (CISSP) or similar for security-related knowledge (optional based on focus area)- preferred
• Thorough understanding of Program Management Techniques.
• Min 6-8 Year of experience of Program Management and Project Management.
• Experience of working on projects that have involved the introduction of new ways of working / processes / methodologies into a business
• Experience as a construction project manager, IT project manager, or ERP project manager.
• Real Estate industry experience - preferred.
• Excellent communication and interpersonal skills both verbal and written
• Able to present and discuss at various levels and functions, including CXOs
• Highly proficient in Program and Project Management principles, methods, techniques, and tools
• Highly numerate, with strong financial management
• Strong supplier & people management skills
• Agile / Scrum Methodology
• Microsoft Project Online
• Experience of working to introduce agile/SCRUM into organizations
• Ability to lead project teams of various sizes and see them through to completion.
• Time Management - Able to complete projects in a timely manner.
• Budget management experience.

About the Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.