Manager HR Technology Innovation

Synopsis

To execute HR Information Systems related administrative tasks in line with HR/business needs on an ongoing basis in a SaaS environment. Ensure housekeeping activities related to regular system checks, validations, and updates are completed in a timely and accurate manner.

Accountabilities

1. Current State Assessment - Inventory of HRIS application and add-on products
2. Leading Practices - Success Matrix and Analytics to determine trends and areas of improvement
3. Designing the Future State
4. Customization and Configuration - RCM/ONB/PMGM/EC/ECP
5. Support and design the implementation of the HR Analytics framework using best-in-class tools like SuccessFactors, Workforce Analytics
6. Execution and support of cyclical activities across all HR systems modules with minimal system downtime
7. Achieve set targets for SLAs and CSAT
8. Assist with bulk master data maintenance/update requests and required admin tasks
9. Ensure all changes/updates are properly documented
10. Perform assigned testing and validation activities for system changes as part of the Change Control Process
11. Create/support in creating enhanced user system guides for training users
12. Participate in developing data management and reporting frameworks
13. Support and design the implementation of the HR Analytics framework using best-in-class tools like SuccessFactors, Workforce Analytics

Education & Experience

• Minimum Graduate Degree or post-secondary diploma in HR, Business Systems, or a related discipline
• Minimum 5+ years in HR systems/operations domain with exposure to large-scale HR operations/HR Shared Services model administering cloud-based HR systems (preferably SAP SuccessFactors)
• Certification / In-depth knowledge & understanding of multiple SuccessFactors Modules:
• Talent modules: Recruiting, Onboarding, Performance Management, etc.
• Core Modules: EC, Benefits, Time & Attendance, etc.
• Reporting: SF Reporting and understanding of Power BI tool will be an added advantage

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly became one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty program, and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly! To learn more, visit etihad.com