Manager, Due Diligence

Commercial Bank of Dubai; Dubai; On-site; AED 80,000 - 120,000; Full time

Job summary

An established industry player in the banking sector is seeking a Due Diligence Manager to oversee the KYC refresh team and ensure compliance with regulatory guidelines. This role offers an exciting opportunity to lead a team, drive efficiencies, and manage risk within a progressive banking institution. The ideal candidate will have extensive experience in risk management and a passion for delivering exceptional service. Join a dynamic team that values talent and commitment to excellence, and make a significant impact in the banking landscape of the UAE.

Qualifications

• 7-8 years of experience in risk management focusing on risk identification and mitigation.
• Strong leadership skills to guide the KYC refresh team effectively.

Responsibilities

• Lead and mentor the KYC refresh team, ensuring compliance with guidelines.
• Manage SLAs and address customer complaints promptly.

Skills

Risk Management

Stakeholder Management

Compliance Oversight

Team Leadership

Governance Projects

Education

Bachelor’s Degree in Economics

Bachelor’s Degree in Finance

Bachelor’s Degree in Business Management

Job description

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Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features, and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Your ability to demonstrate talent in dealing with people—colleagues and customers—and delivering exceptional service is highly valued.

Job Purpose :

The Due Diligence Manager will oversee the KYC refresh team, ensure compliance with guidelines from the bank's compliance units, and drive efficiencies in daily operations within PBG. The role also involves managing risk, compliance, and governance aspects within the Business Risk and Governance unit.

Principal Accountabilities :

1. Team Leadership : Lead and mentor the KYC refresh team, guiding high-quality operations. Track and improve process efficiencies, define and monitor KPIs related to quality and compliance, and support ongoing training and development.
2. Service Excellence : Manage SLAs, address aging cases, resolve customer complaints promptly, and promote a culture of risk awareness and governance adherence.
3. Stakeholder Management : Act as a liaison with business stakeholders, collaborate with other departments such as IT, audit, analytics, and products to ensure comprehensive governance and risk management.
4. Compliance Oversight : Coordinate with compliance units on policy updates and clarifications to ensure regulatory alignment.
5. Governance SOPs : Develop and maintain Standard Operating Procedures to ensure process consistency.
6. Governance Projects : Lead projects related to compliance, audits, and regulatory requests, supporting the bank’s compliance initiatives.
7. Market Awareness : Keep informed about industry trends, emerging risks, and best practices in banking governance and risk management.

Requirements :

• Minimum Bachelor’s Degree in Economics, Finance, or Business Management.
• 7-8 years of experience in risk management, focusing on risk identification, evaluation, and mitigation.

Additional Details :

• Seniority level: Director
• Employment type: Full-time
• Job function: Legal
• Industries: Banking

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