Manager - Delivery

Job Purpose: The job holder is responsible for leading the successful delivery of commercial office fit-out projects, ensuring timely execution, quality compliance, and alignment with brand standards. This role oversees coordination between landlords, end-users, and contractors while managing risks, resolving challenges, and driving efficient project completion.

Roles and Responsibilities

1. Pre-Construction & Landlord Coordination:
   • Engage with landlords during initial discussions to define and negotiate base-build scope before the fit-out process begins.
   • Review landlord guidelines and ensure base-build compliance with operational requirements.
   • Identify potential constraints and proactively address them in collaboration with the internal design and projects teams.
2. Procurement & Technical Assessment:
   • Collaborate with the in-house procurement team to support the development of contractor Request for Proposals (RFPs).
   • Assist in assessing the technical requirements of consultant and contractor submissions to ensure alignment with project specifications.
   • Provide technical reviews based on consultant and contractor capabilities and compliance with project needs.
3. Post-Contract Project Management:
   • Act as the client-side project lead, overseeing contractors to ensure execution meets design intent, landlord requirements, and brand standards.
   • Manage the project timeline and proactively push the program by coordinating with all stakeholders.
   • Facilitate on-site coordination between contractors, consultants, and internal teams to resolve design and construction challenges.
   • Monitor progress, conduct site inspections, and ensure quality control at all project milestones.
4. Problem Solving & Risk Mitigation:
   • Identify and address project risks, conflicts, and delays, providing practical solutions to keep projects on track.
   • Ensure all technical and operational challenges are resolved efficiently.
   • Drive continuous process improvements to enhance project delivery efficiency.
5. Reporting & Stakeholder Communication:
   • Prepare and present progress reports to senior management and key stakeholders.
   • Ensure clear and consistent communication between the landlord, contractor, and internal teams.
   • Maintain accurate project documentation, including site reports, programme updates, and cost tracking.

RELATED YEARS OF EXPERIENCE

• Min of: 8 to 10 years of professional experience, at least 3 years specifically within commercial office fit-outs in the UAE

YOE IN MANAGERIAL POSITION

• Min of: N/A

FIELD OF EXPERIENCE

• Experience in retail or related industry is preferred.

TECHNICAL AND INTERPERSONAL SKILLS

1. Expertise in managing project lifecycles, timelines and budgets
2. Strong understanding of commercial office fit-out processes and regulations
3. Strong problem-solving skills and ability to push programme milestones effectively.
4. Excellent communication and stakeholder management skills.
5. Project management software Knowledge (MS Project, Primavera P6, Monday.com, etc.)

QUALIFICATION

• BSc in Architect/Interior Architect/Interior Design/Civil Engineer/Mechanical Engineer.