Manager - Corporate Communications

Visa; Dubai; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is looking for a dynamic Corporate Communications Manager to enhance its reputation and drive business growth in the GCC region. This role involves developing and executing external communications strategies, crafting compelling narratives, and fostering relationships with key stakeholders. The ideal candidate will be an experienced communications generalist with a strong storytelling mindset, excellent writing skills, and a proactive approach to managing projects. Join a forward-thinking company that values creativity and collaboration, and make a significant impact in the technology and financial services sectors.

Qualifications

• 5+ years in public relations, ideally in tech or financial services.
• Strong command of English and Arabic for effective communication.

Responsibilities

• Develop and execute external communications strategies for GCC.
• Create diverse content and manage communication plans with stakeholders.

Skills

Public Relations

Strategic Communication Planning

Storytelling

Project Management

B2B Communication

Content Creation

Budget Management

Data-Driven Mindset

Interpersonal Skills

Knowledge of Payment Ecosystem

Education

Bachelor's Degree

Master's Degree

PhD

Job description

The Corporate Communications team in the GCC region is a strategic and high-performing function that reports into Visa's CEMEA and Global Corporate Communications function as well as local market leadership. It is our role to advance and protect Visa's reputation and drive business growth.

What a Corporate Communications Manager does at Visa:

We are seeking a highly skilled and motivated Corporate Communications Manager to join our team. This person will be responsible for developing and executing Visa's external communications strategy to advance the company's business interests primarily in Qatar and Kuwait markets. The candidate will also support internal and client communications strategies specific to GCC.

An ideal candidate is an experienced communications generalist who excels at working collaboratively but who requires minimal supervision in delivering high-quality work. The ideal candidate is curious, creative, has a strong storytelling mindset, is a good writer and digital creator, is energetic, and strives to become a strategic business partner to other functional leads.

Responsibilities:

• Proactively execute efficient and timely communications strategies against defined goals and metrics that align to and support the regional business development priorities.
• Translate and advance business objectives through clear and simple messages. Develop narratives that connect audiences to key issues, define distribution strategies, and establish content cadence.
• Develop a diverse range of content including key messages, FAQs, videos, presentations, blog posts, and articles. Ensure a consistent flow of content across multiple channels as part of an ongoing communications calendar.
• Integrate content across internal and external platforms to engage Visa employees and external stakeholders on key issues and opportunities.
• Collaborate with business units to develop and manage project-based campaigns and communication plans. Ensure successful implementation through coordination with communication agencies and monitor progress against targets.
• Foster effective B2B communication to position Visa as a best-in-class B2B sales organization. This includes thought leadership narrative development, industry advocacy, and customer education.
• Work closely with the Marketing team to ensure alignment and coordination of corporate communication and marketing programs leveraging Visa's assets across markets.
• Enhance Visa's corporate reputation among critical audiences focusing on Qatar and Kuwait. Measure success through media coverage, message pull-through, and perception audits where possible.
• Maintain and strengthen relationships with journalists focusing on leading general business and IT media in Qatar and Kuwait, both print and online.
• Assist in managing communications during crises or issues to protect and uphold Visa's reputation.
• Track budgets, open scope of work requests, manage and reconcile purchase orders, and complete timely receiving in accordance with Visa policies.
• Develop monthly/quarterly reports that track business content performance, uncover insights for improvement, and measure the success of applied insights.

The role reports to the Senior Director of Corporate Communications for Visa for the GCC region based in Dubai, UAE.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications:

Basic Qualifications:
5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD) or 0 years of work experience with a PhD.

Preferred Qualifications:

• More than five years of solid experience in public relations within technology or financial services or a relevant field, ideally with in-house and/or agency background.
• Excellent command of written and spoken English and Arabic. Proven ability to effectively draft, edit, and proofread communication materials.
• Skilled in strategic communication planning grounded on insights, direction setting, and measurable results.
• Knowledge and experience in delivering strategic communication projects end-to-end.
• Excellent storytelling abilities including interpersonal and presentation skills.
• Strong project management skills.
• Strong business acumen: understanding business and payments ecosystem, strategic imperatives and priorities, data privacy, innovation products, payments, fintech, digital currency, crypto, budget development, and planning.
• Data and insights-driven mindset with good attention to detail.
• Be creative, curious, proactive, and possess high energy with the ability to self-start and drive to completion. Passion for the technology, B2B finance, and/or retail industries is essential.
• In-depth understanding of the sociopolitical landscape and current affairs in the GCC region.
• Experience working in a highly collaborative, cross-functional, results-oriented environment.
• Financial service or B2B experience is a plus.
• Good knowledge and understanding of the payment ecosystem.
• Experience in financial budgeting.

Additional Information:

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work:

No

Employment Type:

Full-time