Manager- Cards Portfolio

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 180,000 - 280,000; Full time

Job summary

First Abu Dhabi Bank in Abu Dhabi is seeking a Product Manager for Credit Cards with 5+ years in financial services. You will support P&L management, coordinate with product development and technology teams, and use data to uncover opportunities and drive decision making.

You will collaborate with business partners to meet timelines, plan campaigns, and monitor KPIs to grow credit card spend and revenue while ensuring service quality.

Qualifications

• Bachelor's degree in business or marketing.
• 5+ years in Product Management within Financial Services.
• Strong understanding of cards & payments.
• Experience managing relationships with external partners.
• Strong analytical and communication skills.
• Excellent project management abilities.

Responsibilities

• Support Line Manager in P&L management of Credit Cards.
• Liaison with product development and technology teams for card-related requirements.
• Use data to uncover opportunities, track performance and drive decisions.
• Work with partners to ensure timely business solutions and implementations.
• Plan and execute Credit Card campaigns to increase spends, acquisition and revenue.
• Coordinate with Personal Banking teams on business requirements for acquisition opportunities.
• Review MIS related to consumer card products and identify key drivers.
• Ensure KPIs for service and quality are met and provide regular reporting.
• Address ad-hoc requests and maintain partner engagement and satisfaction.

Skills

P&L management

Education

Bachelor's degree in business or marketing

Job description

Job Purpose:

• Support Line Manager in P&L management of Credit Cards.
• Liaison with product development and technology teams for implementation of business requirements related to cards.
• Regularly and systematically use data to uncover opportunities track product performance and drive decision making.

Accountabilities:

• Support Line Manager in P&L management of Credit Cards.
• Liaison with product development and technology teams for implementation of business requirements related to cards.
• Regularly and systematically use data to uncover opportunities track product performance and drive decision making.
• Work closely with business partners across the enterprise to ensure your product functionally solves their needs in the agreed upon timelines for implementation.
• Analytical problem solver who can clearly identify analyze and resolve issues as they arise.
• Support implementation of strategies to manage card lifecycle and identify new business opportunities.
• Plan & execute Credit Card campaigns to Increase spends acquisition and overall revenue of Credit Cards business.
• Co-ordinate with Personal Banking teams on various Business requirements for acquisition opportunities.
• Review MIS related to consumer card products and identified the key drivers and recommend remedial measure to counter the effect.
• Work within Product team and with other Stakeholders as required to ensure that the business meets required KPls for service and quality; ensure Partner receives regular and timely reporting on service metrics.
• Act as liaison between Partner and internal stakeholders to address ad-hoc requests and ensure Partner engagement and satisfaction.
• Ensure key stakeholders (e.g. Marketing Finance Digital Banking Compliance and Delivery) are kept updated on Partner priorities.
• Support for day-to-day product-related escalations or issues.
• Sales team facilitation.

Qualifications :

Minimum Qualification:

• Bachelors degree in business or marketing

Minimum Experience:

• Minimum 5 years experience in Product Management within the Financial Services industry.
• Good understanding of the cards & payments industry.
• Prior experience in managing relationship with external partners.
• Good analytical skills.
• Good interpersonal and communication skills (verbal and written).
• Strong Project Management skills.

Remote Work :

No

Employment Type :

Full-time