Managing Consultant, Specialized Product Delivery (Commercial / B2B)

Careers at UAE; Dubai; On-site; AED 450,000 - 600,000; Full time

Job summary

Mastercard UAE seeks a Managing Consultant for Specialized Product Delivery (Commercial / B2B). The role focuses on launching new corporate products, delivering complex programs, and driving value with clients across the region.

You will work with cross-functional teams, oversee risk and governance, and build lasting client relationships while advancing payments solutions and market growth.

Qualifications

• Bachelor’s degree or equivalent qualification is required.
• Exposure to payments and/or retail banking or merchants is preferred.
• Advanced Word, Excel and PowerPoint skills are required.

Responsibilities

• Drive the launch of new Corporate/Commercial products and monitor & optimise existing products.
• Implement Go to market strategy and support commercialisation with stakeholders.
• Develop management information dashboards and monitor revenues/costs for the portfolio.
• Collaborate with clients to implement CVPs and coordinate with IT/Operations for new features.
• Support market research and performance reporting to inform business decisions.

Skills

Fluent English

Payments & retail banking

MS Office suite

Willing to travel

Team player

People management

Project management

GCC experience

Education

Bachelor’s degree or equivalent qualification

Advanced degree or MBA preferred

Job description

Managing Consultant, Specialized Product Delivery (Commercial / B2B)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Managing Consultant, Specialized Product Delivery (Commercial / B2B)

All About Us

The Data & Services team is a key differentiator for Mastercard, providing cutting‑edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end‑to‑end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in‑house technology to provide our clients with powerful strategic insights and recommendations. Centred on data‑driven technologies and innovation, these services include consulting, loyalty and marketing programs, test‑and‑learn business experimentation, and data‑driven information and risk management services. While specialising in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

All About the Role

Advisors Deploy is an execution‑oriented client‑facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:

• Delivering new products and strategies to market smoothly and efficiently
• Successfully implementing complex technology and delivering the most challenging transformation programmes to create a new business as usual
• Strengthening the client’s internal skills, knowledge and experience in critical areas
• Transforming client processes and optimising their management practices

Deploy is a new suite of consulting solutions designed to respond to fast‑evolving customer needs for execution support, with a dual mission: deployment and value realisation over the entire lifetime of major assets. Value realisation is a complex task, and with Deploy we can de‑risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.

Responsibilities

• Support to drive the launch of new Corporate / Commercial products and monitor & optimise the existing products
• Implementation of Go to market strategy
• Support active commercialisation of proposition by working with all internal and external stakeholders
• Help in developing management Information/Performance dashboard on a corporate card portfolio
• Work with Mastercard and ensure all revenues/costs are accounted for regularly
• Help the end‑to‑end owners of the proposition for a seamless client journey i.e. to ensure all touch points internally and externally are aligned in the delivery of this proposition
• Support with Market Research and Analysis: Understanding the needs of businesses and the existing landscape of commercial products. This involves market research, competitor analysis, and identifying gaps or opportunities in the market
• Prepare and present reports on the performance of the commercial products, including cost, revenue, profitability, and market engagement
• Align product features with the risk and fraud framework to minimise fraud and ensure the security of card transactions
• Support the optimisation of Credit Risk policies
• Provide internal training on the new products
• Leverage Mastercard assets and resources, when applicable, to deliver support on the above‑mentioned responsibilities
• Collaborate with client internal stakeholders to implement new CVPs and coordinate with projects / IT / Operations teams to support the implementation and execution of new features.
• Support review of process flows and customer journeys to ensure smooth onboarding and customer experience.

Execution and Implementation

• Support in the delivery of large programmes for clients from initiation to benefit realisation
• Successful execution of projects across different clients/businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets and quality criteria, including examples of re‑aligning scope and objectives during a programme to ensure maximum value extraction
• Develop strong bonds with clients that endure beyond a particular assignment, serve as a go‑to resource for client staff, is sought out for knowledge of industry and firm
• Identify new business opportunities to support clients with Mastercard solutions

All About You

• Experience in the delivery of large, complex projects/programmes of diverse sizes in a cross‑functional, multicultural environment
• Domain knowledge of the payments industry and hands‑on experience in Commercial Cards
• Ability to manage multiple stakeholders under deadline pressure.
• Able to plan and manage a multi‑workstream programme from inception to delivery providing support, direction and/or technical expertise to the project team across multiple disciplines and geographies
• Develop strong presence in the client organisation extending beyond the immediate boundaries of the programme
• Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organisation
• Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarise effectively offering analysis, options and credible solutions
• Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost/benefit / risk analysis
• Able to lead, motivate and develop a team of professionals

All About Your Education & Skills

• Bachelor’s degree or equivalent qualification. Advanced degree or MBA preferred
• Fluent local office language and English required, other languages desirable
• Exposure specifically in payments and/or retail banking or merchants preferred
• Comfortable with significant client interaction and interest in building relationships
• Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred
• Willingness to travel
• 10 to 12 years of Corporate/Commercial products experience with a Strong understanding of commercial banking
• Local/regional experience preferred (GCC)
• Proven project management skills
• Strong team player, results‑driven and high level of energy and initiative
• People management skills

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security training following Mastercard’s guidelines.