Manager Business Performance

Etihad; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

Join a leading airline as a Finance Manager responsible for driving performance management and financial governance within Product & Hospitality projects. This role involves creating robust business cases, overseeing KPI design, and ensuring alignment with strategic goals, offering an exciting opportunity for impactful contributions in a dynamic environment.

Qualifications

• 5+ years in business performance, FP&A, or project analytics.
• ≥ 3 years managing project deliverables.
• PMP/PRINCE2 certification is an advantage.

Responsibilities

• Oversee the design and implementation of KPIs and dashboards.
• Lead financial models and scenario analyses for new concepts.
• Monitor project timelines, budgets, and recommend corrective actions.
• Develop high-level performance reports for senior stakeholders.

Skills

Advanced financial modelling

KPI design

BI/reporting skills

Data presentation

Stakeholder influence

Education

Bachelor’s degree in Finance, Business, or related field

MBA preferred

Job description

Synopsis

Deliver end-to-end performance management, financial governance, and analytical support for all Product & Hospitality projects. Build robust business cases, track deliverables, and provide insights that maximize value, control costs, and improve implementation speed.

Accountabilities

• Performance Framework – Oversee the design and implementation of KPIs, dashboards, and reporting cycles for product & hospitality initiatives. Lead cross-functional teams in refining these tools to ensure alignment with business objectives, facilitating data-driven decision-making at all levels.
• Business Cases Strategy & Execution – Lead the development and execution of financial models and scenario analyses for new concepts, ensuring alignment with strategic and commercial goals. Present actionable insights to senior stakeholders and executives to drive high-level decision-making.
• Project Tracking – Monitor project timelines, budgets, and risks. Recommend and implement corrective actions for variances to ensure projects are delivered on time, within budget, and meet quality standards.
• Stakeholder Alignment – Build and maintain relationships with key stakeholders including Product Managers, Finance, Procurement, and Operations. Lead validation of assumptions, secure buy-in, and drive approvals for initiatives, fostering collaboration and strategic alignment.
• Budget Planning – Lead coordination of annual budgets, rolling forecasts, and cost-center reviews. Provide strategic oversight for budget allocation across functions.
• Executive Reporting – Develop and deliver high-level performance reports, including monthly performance packs and board briefs on ROI, milestones, and risks.
• Process Improvement – Identify efficiency gaps and drive continuous improvement initiatives across the delivery lifecycle.
• Data Governance – Ensure the integrity of financial and operational data; promote the use of BI tools for self-service insights.
• Contract Support – Provide analytical input for supplier negotiations and contract renewals.

Education & Experience

• Bachelor’s degree in Finance, Business, or related field (MBA preferred).
• 5+ years in business performance, FP&A, or project analytics within aviation, hospitality, or similar service industries; ≥ 3 years managing project deliverables.
• Advanced financial modelling, KPI design, and BI/reporting skills; PMP/PRINCE2 certification is an advantage.
• Proven ability to present complex data clearly and influence cross-functional stakeholders.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was established in 2003 and has become one of the world’s leading airlines. Based in Abu Dhabi, Etihad operates passenger and cargo flights to destinations across the Middle East, Africa, Europe, Asia, Australia, and North America. In partnership with codeshare airlines, it offers access to hundreds of international destinations. Etihad has received numerous awards for its service, cargo offerings, loyalty program, and more. Its ambitious Journey 2030 strategy aims to double its fleet size and triple its customer base over the next six years, striving to be the airline everyone wants to fly.

To learn more, visit etihad.com

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