Manager, Business Analyst Underwriting

Role Purpose:

Overarching duties as a Daman leader:

• Develop and implement a department strategy in line with the company strategy, set departmental and operational goals and initiate measures to reach these and to improve overall performance
• Lead the performance management process that evaluates progress against departmental goals
• Responsible for a result-oriented management and development of people and resources, including provision of a strong day-to-day leadership presence involving monitoring, reporting, and conducting regular team meetings
• Manage the department expenditure and requirements, minding its impact on the financial budget
• Foster organizational culture by establishing quality awareness and service orientation and complying to/implementing processes such as Project and Change Management
• Initiate, develop, implement and ensure adherence of policies and procedures
• Promote the recruitment and development of UAE Nationals to contribute to Daman’s strategic goals

Department specific:

• Manage daily operations of the UW Business Analysis area, including pricing validation, analytics & insights, forecasting & trend analysis, etc.
• Engage with senior management to explain implications of performed analysis and business impact
• Supervise and manage the creation of superior analytical methodologies and application of data analysis and data modelling techniques, based upon a detailed understanding of the corporate information requirements
• Oversee functional areas at policy and product levels: e.g. Pricing & Product Development, Forecasting, Risk Analysis, etc.
• Manage the UW team in applying data analysis and modelling techniques, based upon a detailed understanding of the corporate information requirements
• Resolve various types of business problems; measuring, monitoring and mitigating portfolio and enterprise risks; etc.
• Communicate relevant and required information to management and other stakeholders
• Interpret complex analyses, derive conclusions in response to and in anticipation of business needs
• Develop and document process and procedures in order to ensure smooth inter- and intra-departmental functioning

Key Requirements and Qualifications:

• Minimum 7 years of experience in Actuarial or Advanced Analytics position
• Required to be a Qualified Actuary (holds a certification from any Actuarial association with active membership or an Actuarial qualification from a University recognised by the Regulator)
• Minimum of a bachelor’s degree in a quantitative field (e.g. Actuarial, Mathematics, Statistics, etc.)
• Minimum of 3 years in Health Insurance Actuarial and Business Analysis Position

Skills and Competencies:

• Business understanding: Strong health insurance knowledge
• Communication and action: Ability to communicate across the business and partner with the business, including the ability to articulate complex business requirements into actionable insights; undertake actions that enhance the interaction of Underwriting Department with other business units
• Very good analytical, planning, forecasting, execution and problem-solving skills
• Strong level of customer service orientation and professionalism in all interactions
• Very good communication, negotiation, and presentation skills
• Conflict management skills
• Broad knowledge of health insurance concepts
• Programming and database skills
• Experienced in managing a multi-cultural environment and promote teamwork and knowledge sharing to achieve goals and deliverables. Being able to motivate and guide the team
• Awareness of the complete range of stakeholders that the underwriter interacts with or has responsibility for, and an understanding of their different interests, perspective, and needs
• Project management skills: including demonstrable experience of running projects to delivery
• In depth technical knowledge in procedures and daily operations
• Systems and Data: Functional knowledge of the systems, technology and data used by a business to acquire or administer the contracts the underwriting is advising on
• Very good command of written and spoken English