Manager - Brand Experience Management - Jumeirah Group & Corporate

Dubai Holding; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in luxury hospitality, part of Dubai Holding, is seeking a Manager for Brand Experience Management. This role involves leading brand initiatives, developing guest experiences, and ensuring brand governance across properties. The ideal candidate will have a degree in marketing or hospitality and at least 5 years of relevant experience, particularly in brand management within the luxury sector. Competitive salary and benefits are offered, including hotel discounts and health coverage.

Benefits

Generous F&B benefits

Hotel discounts worldwide

Comprehensive health and dental coverage

Life insurance

Incentive programs

Qualifications

• Minimum 5 years in brand management or operations.
• Experience in luxury hospitality or travel sectors.
• Ability to handle multiple priorities independently.

Responsibilities

• Lead execution of brand initiatives aligned with company strategy.
• Develop unique guest experiences and manage brand governance frameworks.
• Monitor brand performance and manage budgets.

Skills

Project Management

Communication

Teamwork

Negotiation

Education

Bachelor’s degree in Marketing

Bachelor’s degree in Hospitality

Tools

Microsoft Office

Job description

Manager - Brand Experience Management - Jumeirah Group & Corporate

United Arab Emirates

Trending

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia, and Africa. Since 1999, Jumeirah has been renowned for its luxury hospitality, starting with the iconic Jumeirah Burj Al Arab, and now includes beachfront resorts, city hotels, and luxury residences worldwide.

From the Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern Jumeirah Carlton Tower in London, the brand is known for warm service and creating distinctive experiences that bring joy to guests globally.

About the Job:

We are seeking a Manager - Brand Experience Management to join the Brand & Digital Marketing team at Jumeirah Group & Corporate. The main responsibilities include:

• Leading the execution of brand initiatives aligned with the 2030 strategy, coordinating with internal teams and external agencies to ensure timely delivery and adherence to brand standards.
• Developing and executing unique guest experiences (Brand Rituals & Brand Code), working with hotel operations to ensure consistent quality across all touchpoints.
• Supporting the rollout of Brand Governance frameworks, including Brand Success Measures and Quality Squads, aligned with global and local brand goals.
• Collaborating with Learning & Development teams to create training content for brand programs and supporting ongoing education across regions and properties.
• Engaging the Brand Champion Community through events and communication, ensuring brand values are embedded across hotel teams.
• Monitoring brand performance, providing insights, managing budgets, and supporting the achievement of brand and business goals.

About you:

The ideal candidate will have:

• A Bachelor’s degree in Marketing, Hospitality, or related field, with strong English communication and presentation skills.
• Proven experience managing complex, multi-project initiatives from start to finish, with the ability to work independently and handle multiple priorities.
• At least 5 years in brand management or operations within hospitality, luxury, or travel sectors; international experience and familiarity with hotel operations, brand strategy, and L&D are highly valued.
• Strong teamwork skills, with experience working with cross-functional teams, strategic partners, and vendors.
• Excellent project management, writing, negotiation, interpersonal skills, proficiency in Microsoft Office, and knowledge of brand development and marketing strategies.

Benefits:

We offer a competitive tax-free salary paid in AED, along with generous F&B benefits, hotel discounts worldwide, comprehensive health and dental coverage, life insurance, incentive programs, and other employee benefits, making this an attractive opportunity at one of the most luxurious hospitality brands.