Manager - Applications and Innovation

Bachelors in Computer Application, Bachelor of Technology/Engineering

Nationality:

Any Nationality

Vacancy:

1 Vacancy

Job Description

Summary:

Responsible for driving technology-enabled transformation in our supply chain and logistics operations. This role is central to identifying, developing, and deploying cutting-edge applications and digital solutions that enhance business processes across transportation, freight forwarding, warehousing (3PL/4PL) solutions, and back-office core services. The ideal candidate will bring strong knowledge in logistics and extensive hands-on experience with enterprise applications such as SAP S4 HANA ERP, CargoWise, Transport management system, and cloud technologies.

Duties and Responsibilities:

Application Management:

• Lead end-to-end management of logistics-related enterprise applications (SAP HANA, CargoWise, WMS, TMS, etc.)
• Identify and pilot emerging technologies for operational excellence (AI/ML, IoT, RPA).
• Collaborate with business units to translate operational needs into functional system requirements.

Digital Transformation & Process Automation:

• Lead end-to-end digital transformation initiatives across supply chain operations, including freight forwarding, warehousing, transportation, and last-mile delivery solutions.
• Develop and implement scalable, automated processes that improve operational efficiency, reduce costs, and increase agility.
• Drive customer-centric innovations to enhance digital customer experience, visibility, and self-service capabilities (e.g., portals, tracking tools, mobile apps).
• Partner with business leaders to enable the launch of new logistics services or expansion into new geographic markets through agile, technology-enabled solutions.
• Collaborate with cross-functional teams to ensure digital systems are future-ready, easily adaptable, and aligned with evolving business models.
• Leverage data analytics and automation platforms to deliver actionable insights and predictive capabilities.

Project & Change Management:

• Manage technology-related projects from inception to execution.
• Ensure timely delivery and alignment with business goals.
• Drive change management strategies to facilitate smooth transitions.

Process Improvement & Automation:

• Analyze existing workflows and identify automation opportunities.
• Implement AI, RPA, or other technologies to enhance efficiency.

Corporate Alignment & Governance:

• Collaborate closely with Head Office IT and the Head of Applications to ensure corporate alignment of all regional and central IT solutions.
• Provide regular updates to the Group IT Director on project progress, innovation roadmaps, and strategic initiatives.

Security & Compliance:

• Ensure applications meet security standards and regulatory compliance.
• Implement governance frameworks for data protection and cybersecurity.

Performs other duties as required.

Desired Candidate Profile

Qualification:

Educational Background:

Graduate or Post Graduated or equivalent degree in the field of Computer Application / Computer Science.

Related Work Experience:

Minimum of 10 Years of experience in a similar field of which at least 2 years in managerial position.

Technical Qualification / Certification:

• Strong background in enterprise applications, WMS, TMS, ERP, CRM, or cloud-based solutions.
• SAP ERP– WMS, Integrations, Microsoft 365 and Azure cloud services, data analytics – Power BI.
• PMP, ITIL, Agile/Scrum certifications are a strong plus.

Technical/Functional Competency:

• Deep knowledge of logistics processes: freight forwarding, customs, warehousing, and transportation.
• Strong leadership, communication, and cross-functional collaboration.
• Strategic thinker with operational agility and execution capability.
• Analytical mindset with strong business acumen and stakeholder focus.

Employment Type:

• Full Time

Company Industry:

• Shipping

Department / Functional Area:

• IT Software

Keywords:

• Digital Transformation
• SAP
• IT Compliance
• Change Management
• Process Automation
• Data Analytics
• Project Management
• Information Security
• Application Management

About Gulftainer:

Established in 1976, Gulftainer is a privately owned, independent port management and 3PL logistics company based in United Arab Emirates (UAE) and for more than 44 years we have been delivering a world-class performance to our customers. Gulftainer's UAE operations include the Sharjah Container Terminal (SCT), Khorfakkan Container Terminal (KCT) and the company’s international presence spans across the Middle East and the Americas with projects in Iraq, Saudi Arabia and the USA. In 2008, we launched Momentum Logistics, our fully integrated logistics provider (3PL), and currently ranked a Superbrand in its industry.