Manager, Administration (UAEN)

Dubai Financial Services Authority (DFSA); Dubai; On-site; AED 420,000 - 700,000; Full time

Job summary

Dubai Financial Services Authority (DFSA) in Dubai seeks a Head of Administration and Workplace Services to lead facilities management, procurement coordination, and health and safety programs. You will drive workplace transformation, ensure a safe, efficient, and resilient work environment aligned with DFSA's strategic objectives.

The role demands senior leadership of operations, vendor governance, and business continuity, with a track record in managing major refurbishment projects and

Qualifications

• Bachelor's degree in a relevant field is required.
• Professional certification in Facilities Management is desirable.

Responsibilities

• Office Administration
• Workplace Operations & Strategy
• Facilities Management
• Capital Projects & Workplace Transformation
• Procurement & Contract Management
• Stakeholder & Relationship Management
• People Management
• Catering Services
• Health & Safety
• Business Continuity & Emergency Management

Skills

Workplace Operations Management

Facilities Management

Project Management

Contract & Vendor Management

Procurement Management

Business Continuity & Crisis Mgmt

Budget Management

Risk Management

Stakeholder Management

Leadership & People Management

Excellent Communication & Presentation

Analytical & Problem-Solving

Education

Bachelor's Degree in a relevant field

Professional certification in Facilities Management (desirable)

Tools

N/A

Job description

Job Purpose:

To lead and oversee the DFSA’s workplace operations, facilities management, administration services, procurement coordination, health and safety programs, business continuity support, and workplace transformation initiatives. The role is responsible for ensuring the delivery of a safe, efficient, resilient, and high-performing work environment that supports the Authority's strategic objectives, operational continuity, and employee experience.

The position provides leadership across administration, facilities, workplace projects, vendor management, emergency preparedness, and operational support functions while ensuring compliance with corporate governance requirements, regulatory obligations, and industry best practices.

Key Responsibilities:

• Office Administration
• Workplace Operations & Strategy
• Facilities Management
• Capital Projects & Workplace Transformation
• Procurement & Contract Management
• Stakeholder & Relationship Management
• People Management
• Catering Services
• Health & Safety
• Business Continuity & Emergency Management

Work Environment:

The Administration team is responsible for managing all operational procurement, offsite archival, managing asset management records, providing catering/security/support services, and general maintenance and upkeep of the premises. The team also ensures that adequate administrative support is always available and provides a professional office environment to all staff and guests to the DFSA. The team also manages all Facilities Management activities, operational procurement and oversees the maintenance and upkeep of all aspects related to the premises.

Qualification, Experience & Skills:

Eligibility Criteria:

• Bachelor's Degree in a relevant field,
• Professional certification in Facilities Management is desirable.

Minimum Experience:

• Minimum 6 years of progressive experience in workplace operations, facilities management, administration or corporate services, preferably in a government or corporate sectors.
• Experience in managing teams and engaging effectively with senior stakeholders. Demonstrated experience managing major workplace refurbishment, fit-out projects.
• Proven experience in procurement, contract management and vendor governance.
• Experience supporting business continuity, crisis management and workplace resilience initiatives.

Knowledge, Skills & Attributes:

• Workplace Operations Management
• Facilities Management
• Project Management
• Contract & Vendor Management
• Procurement Management
• Business Continuity & Crisis Management
• Health, Safety & Environmental Management
• Budget Management
• Risk Management
• Stakeholder Management
• Strategic Planning
• Leadership & People Management
• Excellent Communication & Presentation Skills
• Strong Analytical & Problem-Solving Skills