Manager Administration & People Operations

Shory; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading Insurtech company in Abu Dhabi is seeking a Manager/Supervisor – Admin & HR Operations. This role involves overseeing office management, HR operations, and ensuring compliance with local regulations. The ideal candidate will have 8-10 years of experience in administration and HR, with strong organizational and communication skills. This position offers a dynamic work environment in the insurance sector.

Qualifications

• 8-10 years of progressive experience in administration and HR operations.
• Experience in multi-country operations and regulatory compliance.

Responsibilities

• Oversee office management and ensure smooth operations.
• Manage onboarding, compliance with HR policies and visa processing.
• Develop and implement standardized processes across regions.

Skills

Strong knowledge of office administration

Excellent organizational skills

Proficiency in MS Office

Effective communication

Strong negotiation skills

Education

Bachelor’s degree in Business Administration

Master’s degree or HR certifications (CIPD, SHRM)

Tools

HRIS

ERP systems

Job description

Overview

Shory is the soft revolution in the Insurtech market. Welcome to a new age where insurance actually empowers its customers. We use technology to serve our customers and create ease of mind and trustworthiness around insurance needs. With Shory, a new time has begun.

Role

The Manager/Supervisor – Admin & HR Operations will be responsible for overseeing office administration, HR operations, compliance, and employee services across regions. This role ensures smooth management of facilities, logistics, employee onboarding, vendor relations, and regulatory requirements, driving operational efficiency and supporting workforce excellence.

Key Responsibilities

• Office Administration & Management
• Oversee daily office management across Regions.
• Ensure smooth functioning of facilities, office supplies, and vendor coordination.
• Supervise stock inventory, procurement, and asset management.

• HR Operations & Employee Services
• Manage onboarding logistics, induction programs, and capacity planning.
• Ensure compliance with employment contracts, renewals, and HR policies.
• Oversee visa processing, renewals, cancellations, and labor documentation.
• Support Emiratization initiatives and local workforce development programs.

• Regulatory Compliance & Licensing
• Manage trade license renewals, company registrations, and government approvals.
• Ensure all HR and administrative processes comply with local labor laws and regulations.

• Travel & Logistics
• Oversee travel bookings for business trips, relocations, and official events.
• Manage accommodation, transportation, and related employee logistics.

• Reporting & Process Improvement
• Develop and implement standardized processes across multiple geographies.
• Provide reports on operational efficiency, HR metrics, and compliance adherence.
• Identify and drive continuous improvement initiatives.

Qualifications

• Bachelor’s degree in Business Administration, HR, or related field.
• Master’s degree or HR certifications (CIPD, SHRM) preferred.

Experience & Skills

• Preferred Experience: 8-10 years of progressive experience in administration and HR operations.
• Experience in multi-country operations and regulatory compliance preferred.

• Job-Specific Skills:
• Strong knowledge of office administration and HR operations.
• Excellent organizational and multitasking skills.
• Proficiency in MS Office, HRIS, and ERP systems.
• Strong negotiation and vendor management skills.
• Effective communication and leadership abilities.