Manager

Publicis Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global communication agency is seeking an experienced professional to manage client relationships and develop effective communication strategies. The role requires at least 5 years in a similar field, strong leadership skills, and a solid understanding of the advertising industry. The candidate will oversee multiple projects and stakeholders, ensuring cohesive and efficient campaigns.

Qualifications

• Minimum of 5 years of experience, preferably in a communication, digital, or media agency.
• Strong understanding of the advertising and media industries.
• Ability to manage multiple stakeholders across multiple clients.

Responsibilities

• Manage the day-to-day client relationship and communications.
• Support the Business Director in developing effective communication strategies.
• Oversee team status meetings and align stakeholders.

Skills

Client relationship management

Communication strategy

Team leadership

Problem-solving

Education

Bachelor's degree in marketing advertising or a related field

Job description

Communication Agency specialized in Advertising, Creative Services, Audiovisual Production, Digital & Social Media, Activation, Strategic Planning, and Media Services.

Part of Publicis Worldwide network.

Present in the Middle East since 1973.

Overview

Managing the day-to-day client relationship and communications between the agency and the current clients.

Support the Associate Business Director / Business Director to develop and produce effective communication strategies for clients, in line with their business objectives and marketing requirements.

Collaborate with cross-functional teams (from the agency and / or from the group) across multiple clients / projects in a fast-paced atmosphere to ensure cohesive and efficient campaigns

Monitor closely the communication trends and in charge of competitive audit / reports

Identifying new business opportunities with current clients while managing allocated resource teams.

Supervise, inspire and guide the executive team members

Responsibilities

Technical & Product

Strong understanding of the advertising and media industries and the role of communication strategy within them.

Maintain a solid understanding of client’s business (industry, market, product) and their competitors and be able to transform key learnings into strategic inputs

Develop an excellent daily client relationship and foster consulting opportunities wherever possible

In-depth knowledge of agency capabilities, processes, and tools

Business Acumen & Operational Efficiency

Manage the day-to-day relationship with our internal & external teams

Ensure that all key supporting assets are consistently up-to-date and driving a productive outcome (agendas, contact reports delivered timeously with key deliverables and then drive out those deliverables to the agreed timings)

Oversee and run team status meetings to align internal and external stakeholders on priorities and goals of each meeting / project

Manage expectations, time, and quality standards, and secure agreement of clients and team members with strong attention to details

Demonstrate ownership and confident management of multi-projects for multiple clients on multiple markets - as well as internal stakeholders

Work together with your full team across Traffic, Strategy, Content Marketing, Creative, Production, Development, etc.

to deliver high quality work

Good understanding of the production ecosystem, milestones and requirements

Seamlessly manage multiple stakeholders across multiple clients / markets under the guidance of your Business Lead / Business Director / Associate Business Director

Innovative & Analytical Mindset

Take full ownership of every job that comes through you - and ensure that every job is measured against client requirements, agreed strategy and on-brand

Demonstrate logical thinking when describing client issues : quickly identifying problems to be solved during daily operation & projects, and subsequently to come up with smart solutions for them

Communicate complex topics in a concise approach with excellence, maturity and intent when writing or speaking

Write briefs with full clarity on all requirements and inspire strategy, creative, production, development to do great work

Challenge yourself and the team (direct line report and partners - strategy, creative, production) on coming up with innovative ideas that address brand and business objectives

Additional Information

R-2493 F-2797

Good financial understanding of budgeting and estimating

Qualifications

Bachelor's degree in marketing advertising, or a related field

Minimum of 5 years of experience, preferably within an experience in communication, digital or media agency, could also come from marketing / client side