Management Representative

SUNSHINE ENTERPRISE USA LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a Quality Management System (QMS) Specialist to lead the development and maintenance of their QMS. This role involves collaborating with various departments to establish quality policies, conducting internal audits, and ensuring compliance with ISO standards. You will play a key role in enhancing the effectiveness of the QMS through continuous improvement projects and training employees on quality objectives. If you are detail-oriented and passionate about quality management, this opportunity could be your next career move.

Qualifications

• Proven experience in ISO management roles with strong QMS knowledge.
• Excellent communication and audit skills essential for compliance.

Responsibilities

• Lead development and maintenance of the QMS in line with standards.
• Conduct internal audits to assess compliance and identify improvements.
• Provide training on QMS processes and monitor customer feedback.

Skills

ISO standards knowledge

Quality management principles

Communication skills

Audit proficiency

Detail-oriented

Education

Bachelor's degree in a relevant field

Job description

• Leading the development, implementation, and maintenance of the QMS in alignment with applicable standards and regulations.
• Collaborating with relevant departments to establish and document quality policies, procedures, and processes.
• Planning and conducting internal audits of the QMS to assess compliance, effectiveness, and opportunities for improvement.
• Identifying non-conformities, recommending corrective actions, and verifying their implementation to ensure ongoing compliance.
• Facilitating management review meetings to evaluate the performance of the QMS, review audit results, and address any issues or opportunities for improvement.
• Providing training and guidance to employees on QMS requirements, processes, and their roles in supporting quality objectives.
• Monitoring customer feedback, complaints, and satisfaction levels related to product quality and service delivery.
• Leading or supporting continuous improvement projects aimed at enhancing QMS effectiveness, efficiency, and performance.
• Maintaining accurate and up-to-date documentation of the QMS, including policies, procedures, records, and audit reports.
• Assessing risks to quality and compliance within the organization and implementing measures to mitigate identified risks.
• Communicating QMS performance, audit findings, and improvement initiatives to senior management and relevant stakeholders.

Requirements:

• Bachelor's degree in a relevant field.
• Proven experience as an MR or in a similar ISO management role.
• In-depth knowledge of ISO standards and their application in quality management systems.
• Familiarity with ISO 9001:2015 or other relevant ISO standards.
• Strong understanding of quality management principles and methodologies.
• Excellent communication and interpersonal skills.
• Proficiency in conducting audits, identifying non-conformities, and implementing corrective actions.
• Detail-oriented with a focus on accuracy and compliance.