Maintenance Tech II

Sonder; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a detail-oriented Maintenance Technician to enhance guest experiences through effective maintenance and repair of properties. The role involves diverse tasks from troubleshooting to project documentation, requiring strong communication skills and flexibility for various locations. This position offers competitive compensation and benefits, fostering personal and professional growth in a dynamic environment.

Benefits

Competitive compensation

Generous stock plan

Medical, dental and vision insurance

Flexible vacation

Annual free credits and discounts to stay

Qualifications

• Previous experience as Maintenance Technician II or equivalent.
• Excellent understanding of mechanical, electrical, plumbing, and HVAC systems.
• Professional demeanor with ability to establish positive relationships.

Responsibilities

• Complete maintenance tasks including troubleshooting and light repairs.
• Conduct thorough apartment walkthroughs and maintenance checks.
• Coordinate with third-party contractors for specialized tasks.

Skills

Problem solving

Attention to detail

Customer service

Education

Certification in a skilled trade

Job description

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24 / 7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

Considering Sonder’s global expansion plans, there will be opportunities for extraordinary personal and professional growth for the right candidate. We're looking for an operationally-focused individual, who is a high-achiever, energetic, detail-oriented, organized, passionate about hospitality, and an excellent communicator to join our team.

Maintenance Technicians at Sonder are responsible for helping to deliver a flawless guest experience. They’re detail-oriented individuals who love checklists and are capable of attending to our units at flexible times. Maintenance Technicians are efficient with their time, quick learners and excited to get their hands dirty. This is a great role for an experienced Maintenance Technician looking to join a facilities team that enjoys digging into and solving facilities mysteries across multiple trades and building types.

AT SONDER YOU WILL :

Complete a variety of tasks related to maintenance of guest spaces and rooms, including troubleshooting, light repairs, up to and including major repairs or replacements of electrical,, HVAC, plumbing, structural, or other building assets.

Complete periodic maintenance of electrical, HVAC, plumbing and other building or room equipment.

Perform handyman repairs to a high level finish in guest rooms and guest spaces. Including furniture, doors, windows, patch and paint, and other hardware.

Ensure adherence to all relevant federal and local guidelines for safety and productivity including, OSHA, ADA and other required regulations.

Maintain a clean and organized work area while completing tasks related to maintenance, repair or installation.

Coordinate, meet and support our 3rd party contractors including painters, installers, furniture builders, housekeepers, and other specialized trades.

Conduct thorough apartment walkthroughs and maintenance checks

Organize and document project information and updates

Instruct and supervise contractors as they paint, build furniture, hang art, photograph and clean

Travel to various buildings / cities as required

At Sonder, we take a holistic approach to providing our guests the highest level of service and the best possible experience. In your role, you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaning-in to assist in resolving guest issues and / or supporting our property onboardings based on market / team needs.

WHAT WE LOOK FOR :

Previous experience working in maintenance, as a Maintenance Technician II or equivalent

Certification in a skilled trade, such as HVAC, electrical or carpentry examples may include NFPA 70E, EPA, OSHA 30, general Contractor license.

Excellent understanding of mechanical, electrical, plumbing, and HVAC systems.

A perfectionist that obsesses over all the details

Ability to take the initiative and problem solve independently

Professional demeanor and strong ability to establish positive relationships with others

Motivated to adopt new and emerging technologies

Knowledgeable with Google Suite

Ability to lift / carry items and stand / walk for extended periods of time

A background in construction, hospitality, or operations a plus

Must have a flexible schedule and open to working some weekends as business requires

Support the Hospitality / Building Manager in regards to safety & security of the building along with Fire, Life Safety concerns

This role requires regular access to a reliable smartphone

We also have great benefits to make your life easier so you can focus on what you’re best at :

Competitive compensation

Generous stock plan

Medical, dental and vision insurance (where applicable)

Flexible vacation

Annual free credits and discounts to stay in Sonders

A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

Maintenance • Dubai, United Arab Emirates