Maintenance Engineer

Convergint; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in security systems is seeking a proficient technician responsible for the operation and maintenance of various security infrastructures. This position covers areas like CCTV, ACS, and network security, for ensuring optimal system performance and client satisfaction. Candidates should possess a relevant Bachelor's degree and industry certifications, alongside at least three years of experience in total or turn-around security projects.

Qualifications

• 3+ years in security systems across total or turn-around projects.
• Bachelor's degree in relevant field and Cisco certifications required.
• Proficient in monitoring and resolving technical faults.

Responsibilities

• Monitor fault logs and perform root cause analysis.
• Coordinate with clients and IT for system functioning.
• Maintain security systems with firmware and patches.

Skills

Fault Monitoring

Root Cause Analysis

System Maintenance

Network Security Management

Education

Bachelor's in Electrical & Electronics or IT

Cisco CCNA Certification

CCTV Systems Certification

Tools

Milestone

Genetec

Axis

Job description

JOB SUMMARY:

Responsible for all Security Systems operation, maintenance work execution, testing, and hand-over to Clients. Ensure that all required infra-structure needs are available/ready and this cover: Networking, CCTV, ACS, IDS and power requirements to ensure smooth operations of all systems on site.

Key Results Areas (KRAs) / Responsibilities

Fault Monitoring & Resolution: Monitor fault logs, identify issues, perform root cause analysis, and report findings.

Stakeholder Coordination: Work with clients, IT, and other teams to resolve faults and ensure proper system functioning.

System Maintenance: Maintain firmware, security patches, and configurations for optimized performance.

Records & Reporting: Keep detailed records of faults, PPMs, and Callouts.

Security Management: Ensure network security measures are implemented and maintain security systems and user protocols.

Training & Enhancements: Advise clients on system upgrades and provide refresher training as needed.

Operational Oversight: Monitor system performance, handle routine operations, and supervise technicians during implementation and repairs.

Education:

• Required: Bachelor's in Electrical & Electronics, Electronics & Telecommunication, or IT with a Physics background.
• Certifications: Cisco CCNA, CCNP, BCNE, CCTV (Milestone, Genetec, Axis), ACS (LENEL, KERISYS, PAXTON), Biometrics, Barriers, Bollards, Road blockers, Spike bumps, ANPR, video analytics.

Work Experience:

• Required: 3 years of experience in security systems across total or turn-around projects.