Maintenance Coordinator - Facilities

Job Purpose

Emirates Group Facilities Management supports our extensive commercial, hotels and residential property portfolio. At Facilities Management, we are committed to continuously improving customer satisfaction and happiness. Our code of conduct, customer complaints handling and quality management are ISO certified, testament to our dedication for quality service.

As a Maintenance Co-ordinator, you will coordinate all maintenance activities pertaining to civil, mechanical, electrical and plumbing works in Company properties (or properties for which the Company has a maintenance obligation). Maintenance Co-ordinator may be assigned to a specific type or specific property. The Company's definition of 'maintenance' is given in Property Services procedures manual.

In This Role, You Will

1. Be a focal point of contact between users/occupants and Property Services' maintenance section and to facilitate all maintenance related works.
2. Liase with Landlords and sub-contractors for unplanned or emergency maintenance activities to ensure that deadlines are met and that acceptable performance standards are provided.
3. Provide specific direction to subordinates and sub-contractors on an "as-needed" basis.
4. Identify the nature of problems; allocate resources to the problem and resolve in an efficient and economical manner.
5. Ensure that planned maintenance works are carried out in a timely manner thereby ensuring that an efficient preventative maintenance regime is in place.
6. Assist management in developing and adapting maintenance schedules as necessary.
7. Maintain full and proper records and conduct preliminary analysis of work executed, work pending, materials ordered and consumed and feedback to the appropriate personnel in order that Property Services can accurately monitor its work against agreed departmental performance parameters.
8. Act as a conduit in the event of an emergency (fire, etc.) so that emergency services are alerted in a timely fashion to minimize any damage to Company's personnel and property.
9. Derive and maintain an accurate inventory of the major items of plant and equipment, together with its associated service history to assist ease of decision making when it comes to "repair or replace" analysis.
10. Build a good team atmosphere to ensure optimum motivation, morale and productivity levels.

Qualifications & Experience

To be considered for the role, you must meet the below requirements:

1. Vocational or Diploma (12+2 or equivalent)
2. 5+ years in Facilities / Maintenance.
3. Good basic knowledge of building maintenance systems with a hands-on background in either civil, mechanical, electrical or plumbing works.
4. Computer literate or capable of being trained to use computer-based maintenance systems.
5. Proficient MS Office skills.
6. A good telephone manner is essential, as is the ability to communicate well in English.
7. Must have a UAE driving license.

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city can be found in the Dubai Lifestyle section.