Luxury Store Manager: VIP Service & Team Leadership

MINIMALIST; Abu Dhabi; On-site; AED 140,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Annual flight ticket allowances

UAE visa and permits

Growth and long-term development

Job summary

Minimalist.ae is seeking a Store Manager to oversee operations across UAE stores, directly engaging with customers and exemplifying our luxury service. You will lead all store activities, drive sales and ensure exceptional customer experiences in line with our credo of forging relationships.

The ideal candidate has 5+ years in luxury retail management in the UAE, with strong English and Arabic communication, and a focus on team leadership, training, and loss prevention.

Qualifications

• Minimum 5 years of experience managing UAE luxury retail stores (watches/jewelry).
• Academic degree in Marketing, Business Administration, Management, or similar.
• Certifications in sales, management, or project management are a plus.
• Outstanding English and Arabic communication skills.

Responsibilities

• Oversee daily store operations, staffing, opening/closing, and floor supervision.
• Drive sales, conversion, ATV, and UPT while ensuring stock accuracy.
• Maintain visual merchandising and store standards at all times.
• Lead and develop the store team with daily priorities and feedback.
• Handle VIP clients and complex customer situations with luxury service.
• Provide onboarding, product updates, and training support to staff.

Skills

Retail management

Customer experience

Team leadership

Loss prevention

Education

Marketing or Business Admin degree

Job description

Minimalist.ae is seeking a Store Manager to oversee operations across UAE stores, directly engaging with customers and exemplifying our luxury service. You will lead all store activities, drive sales and ensure exceptional customer experiences in line with our credo of forging relationships.

The ideal candidate has 5+ years in luxury retail management in the UAE, with strong English and Arabic communication, and a focus on team leadership, training, and loss prevention.