Luxury Sales Store executive - Fine Jewelry and Arabic speaker only.

Antal International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury jewelry retailer seeks a dedicated sales associate to provide exceptional customer service. The ideal candidate will possess strong sales acumen, in-depth product knowledge, and the ability to communicate effectively with diverse clientele, particularly Arabic-speaking customers. Responsibilities include managing sales transactions, maintaining store presentation, and building lasting client relationships.

Qualifications

• Experience in customer service and sales in a luxury setting.
• Fluency in Arabic for effective client communication.
• Strong understanding of fine jewelry and luxury goods.

Responsibilities

• Assist customers with a personalized shopping experience.
• Achieve sales targets through effective upselling.
• Maintain store presentation and manage inventory.

Skills

Customer service

Sales skills

Cross-selling

Product knowledge

Communication

Job description

Welcome and assist customers in a professional and personalized manner, ensuring a high level of service and satisfaction. Build and maintain long-term relationships with clients by understanding their needs and preferences. Provide clients with detailed product knowledge, including the history, craftsmanship, and uniqueness of each piece.

Achieve individual and store sales targets by effectively cross-selling and upselling. Maintain a strong sales pipeline and proactively follow up with clients on new collections and exclusive offers. Handle sales transactions accurately and efficiently, ensuring proper documentation.

Stay updated on the latest trends in fine jewelry and luxury goods. Provide expert advice on gemstones, metals, and other fine jewelry materials. Conduct product demonstrations and educate clients on the care and maintenance of their purchases.

Store Operations :

Assist in inventory management, including stock replenishment and organization. Ensure the store is impeccably presented, with attention to detail in merchandising and display. Adhere to all store policies and procedures, including security measures to protect valuable merchandise.

Effectively communicate with Arabic-speaking clients, providing a seamless shopping experience. Translate and interpret for clients as needed to ensure clarity and understanding.

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