We are seeking an experienced and customer-focused Luxury Sales Consultant to join our high-end retail team. This role requires a deep understanding of luxury brands, excellent sales techniques, and the ability to provide a personalized shopping experience to high-net-worth clients. The ideal candidate will be passionate about luxury fashion, jewelry, or high-end accessories and have a proven track record of achieving sales targets. The role also involves building long-term client relationships, staying updated on the latest industry trends, and ensuring the highest level of customer satisfaction.
Responsibilities:
Provide an exceptional luxury shopping experience through personalized customer service.
Build and maintain long-term relationships with high-end clientele to ensure repeat business.
Achieve and exceed individual and store sales targets by utilizing strong selling techniques.
Maintain up-to-date knowledge of luxury brands, products, and industry trends.
Assist clients in styling, selecting, and purchasing high-end products tailored to their preferences.
Manage VIP customer appointments and deliver a seamless shopping experience.
Ensure store displays are aesthetically appealing and aligned with brand guidelines.
Handle customer inquiries and resolve any concerns in a professional manner.
Support marketing and promotional activities to drive brand awareness and sales.
Work closely with the store team to optimize customer engagement and maximize revenue.
Requirements:
Bachelor's degree in business, fashion, marketing, or a related field (preferred).
Minimum 3-5 years of experience in luxury retail sales, preferably in fashion, jewelry, or accessories.
Strong sales and negotiation skills with a track record of meeting or exceeding targets.
Excellent interpersonal and communication skills to engage with high-profile clients.
Deep knowledge of luxury brands, trends, and customer expectations.
Professional appearance with a refined sense of style and sophistication.
Ability to handle a fast-paced retail environment while providing premium service.
Fluency in English is required; additional languages such as Arabic, French, or Chinese are a plus.
Flexibility to work on weekends, holidays, and peak retail hours.