Luxury Sales Associate

We are seeking an experienced and customer-focused Luxury Sales Associate to join our team. The ideal candidate will have a passion for luxury retail, a deep understanding of high-end products, and exceptional customer service skills. You will be responsible for creating an exclusive shopping experience, building lasting relationships with clients, and achieving sales targets.

Responsibilities:

• Provide a personalized and premium shopping experience for high-end clientele.
• Build and maintain strong relationships with clients to drive customer loyalty and repeat business.
• Demonstrate deep product knowledge and effectively communicate features, craftsmanship, and brand heritage.
• Achieve and exceed individual and store sales targets through consultative selling techniques.
• Handle customer inquiries, complaints, and after-sales service with professionalism and discretion.
• Maintain store presentation, ensuring visual merchandising and stock levels are in line with brand standards.
• Stay updated on industry trends, competitor activities, and new product launches.
• Collaborate with the team to organize exclusive events, VIP client experiences, and promotional activities.
• Process transactions efficiently, ensuring accuracy in billing and documentation.
• Adhere to company policies and procedures, maintaining the highest level of integrity and professionalism.

Requirements:

• Previous experience in luxury retail, high-end fashion, jewelry, watches, or related industries.
• Excellent communication and interpersonal skills with a strong customer service focus.
• Fluency in English is required; additional languages such as Arabic, French, or Mandarin are a plus.
• Ability to engage with affluent clientele and provide a tailored shopping experience.
• Strong sales skills with a proven track record of meeting or exceeding targets.
• Professional appearance, demeanor, and ability to represent the brand at the highest level.
• Proficiency in POS systems and Microsoft Office.
• Flexibility to work retail hours, including weekends and holidays.

Work Type: Full-Time

Role Level: Mid-Level

Country: United Arab Emirates

City: Abu Dhabi

Number of Vacancies: 1

Job Category: Sales & Business Development