Luxury Royal Tea Room Lounge Captain

Atlantis Resorts; Dubai; On-site; AED 279,000 - 446,000; Full time

Benefits offered by this job

F&B privileges

Discounted rates

Health insurance

Annual flights

Job summary

Atlantis Resorts in Dubai seeks a Captain in the Royal Team Lounge to support the Assistant Outlet Manager and lead service for the iconic ultra-luxury lobby lounge. You will guide Head Waiters and Attendants, ensuring consistent quality and maximizing revenue.

The ideal candidate has 2+ years in a similar role in high-end venues, with strong communication, teamwork, and lead-by-example attitude. Enjoy a tax-free UAE package with extensive privileges.

Qualifications

• Experience in a similar role (Head Waiter or above) in an upscale venue.
• Experience in A la carte and/or high-volume venues (>200 guests).
• International experience preferred; strong communication and team skills.
• Confident, proactive, and able to lead by example.

Responsibilities

• Provide hands-on support to Waiters and Attendants by assigning duties and stations.
• Conduct team briefings, meetings and training as directed by Management.
• Follow safety policies, report hazards, and ensure SOP compliance.
• Maintain SOP knowledge across colleagues and ensure adherence.
• Inspect tables and work areas for cleanliness and tidiness.
• Train the assigned team on SOPs and service standards.
• Monitor duty rosters and coordinate with kitchen/service areas.
• Inform servers about allergens and course timing; upsell to guests.
• Promote upselling to exceed guest expectations and revenue targets.
• Supervise food quality, hygiene, and take corrective action if needed.
• In Manager's absence, take responsibility for operational issues.

Skills

Head Waiter

F&B service

Team leadership

Allergen handling

Upselling

MS Office

POS systems

Restaurant reservations systems

Tools

MS Office

POS systems

Restaurant reservations systems

Job description

Atlantis Resorts in Dubai seeks a Captain in the Royal Team Lounge to support the Assistant Outlet Manager and lead service for the iconic ultra-luxury lobby lounge. You will guide Head Waiters and Attendants, ensuring consistent quality and maximizing revenue.

The ideal candidate has 2+ years in a similar role in high-end venues, with strong communication, teamwork, and lead-by-example attitude. Enjoy a tax-free UAE package with extensive privileges.