Luxury Italian Restaurant Manager — Elevate Guest Experience

AccorHotel; Abu Dhabi; On-site; AED 400,000 - 650,000; Full time

Job summary

Fairmont in Abu Dhabi is seeking an experienced Restaurant Manager to lead the Italian dining concept within a luxury hotel environment. You will drive service excellence, mentor the team, and manage daily operations from opening to closing with a focus on guest satisfaction.

Ideal candidates possess strong leadership, Italian cuisine knowledge, and a proven track record in high-end dining. Fluency in English is required; Italian skills are a plus.

Qualifications

• Diploma or Bachelor’s degree in hospitality or related field.
• Minimum 3–5 years of restaurant management experience in luxury settings.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Italian cuisine, wines and restaurant operations.
• Strong financial and analytical skills.
• Knowledge of HACCP and food safety regulations.
• Proficiency in Microsoft Office and restaurant POS systems.
• Fluent in English; Italian language skills are an advantage.

Responsibilities

• Oversee the daily operation of the Italian restaurant ensuring smooth and efficient service.
• Maintain luxury service standards at all times.
• Conduct daily briefings with the restaurant team.
• Monitor restaurant appearance cleanliness and ambiance.
• Ensure all opening and closing procedures are completed accurately.
• Coordinate with the kitchen team to ensure timely and high-quality food service.
• Supervise reservations seating arrangements and guest flow.
• Deliver exceptional and personalized guest service.
• Welcome and engage with guests during service.
• Handle guest complaints promptly and professionally.
• Build strong guest relationships and encourage repeat business.
• Promote the property’s philosophy and experiences.
• Recruit train coach and develop restaurant colleagues.
• Conduct performance evaluations and provide continuous feedback.
• Prepare staff schedules based on business demand.
• Ensure compliance with grooming hygiene and uniform standards.
• Foster teamwork employee engagement and a positive working environment.
• Conduct daily training sessions to improve product knowledge and service standards.
• Achieve departmental revenue and profitability targets.
• Monitor daily sales performance.
• Control labor costs through effective scheduling.
• Manage operating expenses and maximize productivity.
• Review financial reports and identify improvement opportunities.
• Maintain high standards of food presentation and beverage service.
• Collaborate with the Chef de Cuisine on menu planning and seasonal promotions.
• Ensure authentic Italian dining experiences are consistently delivered.
• Monitor portion control and service consistency.
• Support wine and beverage promotions to increase revenue.
• Monitor restaurant inventory and operating supplies.
• Control breakage spoilage and waste.
• Ensure proper stock ordering and storage procedures.
• Conduct regular inventory counts.
• Maintain cost-effective operations while preserving service quality.
• Ensure compliance with HACCP food safety hygiene and sanitation standards.
• Maintain a clean and safe working environment.
• Ensure compliance with local municipality regulations and hotel policies.
• Conduct regular health and safety inspections.
• Report maintenance issues promptly.

Skills

Restaurant management

Leadership

Communication

Italian cuisine

Financial analysis

HACCP knowledge

POS systems

Fluent English

Italian language (advantage)

Education

Diploma or Bachelors Degree in Hospitality Management or related field

Tools

Microsoft Office

Job description

Fairmont in Abu Dhabi is seeking an experienced Restaurant Manager to lead the Italian dining concept within a luxury hotel environment. You will drive service excellence, mentor the team, and manage daily operations from opening to closing with a focus on guest satisfaction.

Ideal candidates possess strong leadership, Italian cuisine knowledge, and a proven track record in high-end dining. Fluency in English is required; Italian skills are a plus.